Add-on Install & Upgrade 1.4.3

[Naz]

Please help with the following problem:

I cannot install any add-ons via the "resource manager URL" anymore.

For example I am trying to install

https://xenforo.com/community/resources/banner.2949/

I enter the URL, then click "install or upgrade" at the end of the site, it tries to take the file, but there appears a login error (German Version: Einloggen in XenForo.com ist fehlgeschlagen (English: Login to xenforo.com failed). But my login data are correct.

What can I do?

Are you using two factor authentication?

 

[Garfield]

No.

 

[CoZmicShReddeR]

I am curious do we download this off GitHub now or here yes no why?

Are there any plans to support upgrading Addons from Xenforo client area?

 

[Chris D]

The latest stable version will always be here.

No plans for that in the short term. There's another add on that specifically takes care of updating XenForo and its add ons by Liam W.

 

[Parsnip]

Are there any plans to support upgrading Addons from Xenforo client area?

Even if there were dummy Resources added for these just so we could monitor the version status, that would be really helpful.

 

[Formina Sage]

After installing 1.3.4 and attempting to install a couple different addons via uploaded ZIP, none of them have worked. They're all saying "Has Errors - Check Server Error logs". But XenForo's Server Error log is blank. The webserver has full r/w access to the /install directory. The apache error.log doesn't show anything suspect.

If I manually upload the files and upload the XML, it works fine. Are my permissions to /install *not* actually set correctly?

 

[TPerry]

If I manually upload the files and upload the XML, it works fine. Are my permissions to /install *not* actually set correctly?

Most likely... it has to have read/write access by the HTTP server.

 

[CoZmicShReddeR]

After installing 1.3.4 and attempting to install a couple different addons via uploaded ZIP, none of them have worked. They're all saying "Has Errors - Check Server Error logs". But XenForo's Server Error log is blank. The webserver has full r/w access to the /install directory. The apache error.log doesn't show anything suspect.

If I manually upload the files and upload the XML, it works fine. Are my permissions to /install *not* actually set correctly?

Not every developer sets up the folders like the update addon looks for! I've seen some developers use a double zip where you have the addon.x then the upload folde in a double folder and it wouldn't update.

 

[Robru]

Error Update Checker version 1.3.4.

 

[Xon]

This might be a transient thing, but make sure your version of php and openssl are up to date.

 

[Robru]

This might be a transient thing, but make sure your version of php and openssl are up to date.

PHP = 7.1.6.
OpenSSL = 1.0.2l

Could the firewall drop this request?

 

[Formina Sage]

Most likely... it has to have read/write access by the HTTP server.

It was a permissions error - Silly me forgot that the server also needs to write to library and js. After a chmod 755 to those locations, all is groovy.

I imagine that the empty server error log was also something to do with those permissions.

 

[Valiantiam]

I keep getting this error

"The files associated with this add-on could not be found. Please upload them and try again."

I re-installed the addon and tried again, and it's still not working. It's strange because I installed 2 addons using this, and today when I try any more it gives me that error. I can find no errors in the server log, or apache logs. To my knowledge, permissions are correct. But here is a screenshot:




I can install addons the good old fashion way. That seems to work fine.

 

[CoZmicShReddeR]

@Valiantiam is the folder structure just a zip with install.xml /upload/

I've had issues with folders in folders didn't work

 

[Valiantiam]

Some are, some aren't. I tested by changing the folder structure of a couple, and still got the same error.

I also tried to re-install a couple that worked at first, and they won't install now either. I had to re-add them manually again.

 

[Valiantiam]

@Chris D Any ideas? I can provide you with any details that might help.

 

[Chris D]

Is this a publicly available add-on? Free or paid? Either way it would be good to know what it is as a starting point which may enable some testing against that specific add-on/s.

 

[Valiantiam]

Right now it would appear to be any and all add-ons for me. The Steam integration add-on is one, another I tried was Live update, another was Custom tabs.


So here, you can see it says there are errors. But my server log has no new errors.

 

[Chris D]

Although the error suggests the files cannot be found, is the add-on installer actually copying the files? If it is, that could suggest it's copying them but perhaps due to permissions the web server user can't then read them.

I'm suspecting something server related being at fault here as we've not had any other reports of issues and the add-ons which aren't working for you are fairly common. In my own testing, Live Update seems to work fine, at least.

It would also fit in with you saying that things were working originally and now they're not, almost as if something changed on the server.

 

[Valiantiam]

That is my thought as well. Do you know what folders it needs access to, along with what permissions? I have full access to my install so I can make any permission changes needed. I am trying to avoid 777 where I can.