PrettyPixels
Well-known member
I will looking into it this week.
@truonglv - Any updates on this issue? We've been waiting for help since my initial post on August 4th and really need it fixed. Invited members are unable to join private groups and this is really having an impact on my community. Please help.
For convenience, posts referencing the issue are listed below.
@truonglv - I'm having a strange issue with Social Groups. When the admin or a group owner views any of our social groups and tries to moderate members, some of the options are missing. Here, we'd like to add members who have accepted an invitation to the group, but they're never automatically added when they accept the invitation and are always in the "Invited" status.
This is for every social group. Do you know what could be causing it?
View attachment 271707
Can you please tell me what permissions to set differently for this to work? From what I can tell, I have all permissions enabled. I'm also an admin within the group itself. Screencap of my permissions below.
UPDATE: It seems like this is only happening on groups set to "secret." When a member is invited and clicks the link to accept, they are presented with this error:
On the group admin side, the user still remains as "invited" and are not moved to group member. The group admin is also not able to approve them manually as the options are blanked out as shown in my screenshot above.
View attachment 271898
Also, I've sent you a couple messages on your site about rebranding and needing to change the registered URL for our installation. Can you please respond or send me the process for this?