FAQ Manager by Iversia

FAQ Manager by Iversia 3.2.0

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TBDragon said:
i have an issue

when i click on

latest answers

i got

The requested page is unrepresentable in HTML.
Click to expand...

Ahh, that would be the RSS feed. It looks as though it's missing the .rss extension though. If you add ".rss" to the end of the url, it'll display the feed. I should likely just move that though.
 
There is a small - lets say - bug in the FAQ manager...

in the controller the canonicalization is missing... something like that:
Code: 
$this->canonicalizeRequestUrl(
   XenForo_Link::buildPublicLink('faq/categories', $category)
  );

as the template link: {xen:link faq/category, {xen:array 'category_id=2'}} produces an URL like this: http://xxxx.com/faq/2/category but the category link in the FAQ manager produces this link for the category like this: http://xxx.com/faq/mycategory.2/category

This results in duplicate content on google.

You can check this on your own page...

http://www.rpgfix.com/faq/2/category
http://www.rpgfix.com/faq/community.2/category
--> produces two different URLS with same content

versus

http://www.rpgfix.com/members/draegon.341/
http://www.rpgfix.com/members/341/
--> produces one single URL with content
 
Timeout said:
There is a small - lets say - bug in the FAQ manager...
Click to expand...

Thanks! I think I'll call it more of an enhancement than an actual bug. The FAQ questions themselves have canonical URLs defined in their templates, which should make the most important part of this add-on, not get duplicated in search results. I'll add full canonicalization to the next version.
 
Hello,

Okay so I'm probably overlooking something very very simple but I can't seem to find how to edit/delete a category.

Also wondering if anyone knows how to add some padding the left of the text as I'm having an issue with the text being right up against the border edge:

orifeu.png


I also may have found a bug. If you click on Category above the category menu it disappears and will not come back until the page is refreshed.
 
@xIsabel38 To edit/delete a category, you need to be viewing the category that you wish to modify, and you also need to have the proper permissions. Links to modify will pop up under the FAQ Tools menu while inside the category of your choice.

As far as adding additional padding to answers, you can add something like the following to your EXTRA.css file:

Code: 
.faqItem {padding-left: 10px}

Also, definitely a bug! Thanks. Looks like the template got changed in an upgrade so I need to adjust how things are targeted.
 
Iversia said:
@xIsabel38 To edit/delete a category, you need to be viewing the category that you wish to modify, and you also need to have the proper permissions. Links to modify will pop up under the FAQ Tools menu while inside the category of your choice.

As far as adding additional padding to answers, you can add something like the following to your EXTRA.css file:

Code: 
.faqItem {padding-left: 10px}

Also, definitely a bug! Thanks. Looks like the template got changed in an upgrade so I need to adjust how things are targeted.
Click to expand...

Excellent, all of the issues I had with this are fixed now thanks to you. Great support, great Add-on. Now take my money for Branding Free!
 
There's a small bug in your Iversia_FAQ_ModerationQueueHandler_Question class

PHP: 
$alertModel = XenForo_DataWriter::create('XenForo_Model_Alert');

Model, not DW :)
 
Hi @Iversia, love the FAQ but recently getting some db issues:

Code: 
Error Info
Zend_Db_Statement_Mysqli_Exception: Mysqli statement execute error : Out of range value for column 'display_order' at row 1 - library/Zend/Db/Statement/Mysqli.php:214
Generated By: Denis Dyack, Yesterday at 7:21 PM
Stack Trace
#0 /home/pgweb/public_html/forums/library/Zend/Db/Statement.php(297): Zend_Db_Statement_Mysqli->_execute(Array)
#1 /home/pgweb/public_html/forums/library/Zend/Db/Adapter/Abstract.php(479): Zend_Db_Statement->execute(Array)
#2 /home/pgweb/public_html/forums/library/Zend/Db/Adapter/Abstract.php(632): Zend_Db_Adapter_Abstract->query('UPDATE `xf_faq_...', Array)
#3 /home/pgweb/public_html/forums/library/XenForo/DataWriter.php(1628): Zend_Db_Adapter_Abstract->update('xf_faq_question', Array, 'faq_id = 47')
#4 /home/pgweb/public_html/forums/library/XenForo/DataWriter.php(1597): XenForo_DataWriter->_update()
#5 /home/pgweb/public_html/forums/library/XenForo/DataWriter.php(1393): XenForo_DataWriter->_save()
#6 /home/pgweb/public_html/forums/library/Iversia/FAQ/ControllerPublic/FAQ.php(347): XenForo_DataWriter->save()
#7 /home/pgweb/public_html/forums/library/XenForo/FrontController.php(347): Iversia_FAQ_ControllerPublic_FAQ->actionSave()
#8 /home/pgweb/public_html/forums/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
#9 /home/pgweb/public_html/forums/index.php(13): XenForo_FrontController->run()
#10 {main}
Request State
array(3) {
  ["url"] => string(116) "http://www.precursorgames.com/forums/index.php?faq/is-all-of-the-previous-material-created-by-the-order-lost.47/save"
  ["_GET"] => array(1) {
    ["faq/is-all-of-the-previous-material-created-by-the-order-lost_47/save"] => string(0) ""
  }
  ["_POST"] => array(11) {
    ["question"] => string(58) "Is all of the previous material created by the Order lost?"
    ["category_id"] => string(1) "4"
    ["display_order"] => string(3) "150"
    ["_set"] => array(1) {
      ["sticky"] => string(1) "1"
    }
    ["message_html"] => string(1484) "<p>No.</p><p><br></p><p>There was a tremendous amount of community contribution in the past. Overwhelming in fact - to go through everything is quite daunting and it is not clear which community members are still interested in the project so we have created a vault to deal with previous Order contributions. Everything is preserved for members who wish to come back but sealed in the vault until they join the new Order roll out.</p><ol>
<li>All prior <b>Order</b> contributions have been moved to the vault for preservation</li>
<li><b>Ordinem</b> Members can move their contributions back into play for future game consideration by:<ol>
<li>Editing the title of their created preciously content <img src="http://precursorgames.com/forums/index.php?attachments/edit-thread-prefix-jpg.891/" class="bbCodeImage wysiwygImage" alt="" unselectable="on"></li>
<li>Selecting Request to Move to Ordinem Prefix</li>
<li><img src="http://precursorgames.com/forums/index.php?attachments/select-request-prefix-jpg.892/" class="bbCodeImage wysiwygImage" alt="" unselectable="on"></li>
<li>@<a href="http://precursorgames.com/forums/index.php?members/&amp;ug=4" target="_blank" class="externalLink" rel="nofollow">Moderating</a> will move it from there with a permanent re-direct</li>
</ol></li>
<li>Access to these will now be exclusively locked to order members only and can be put back into circulation by their exclusive request.</li>
</ol><p>[media=youtube]04k74cLo6mE[/media]</p>
"
    ["_xfRelativeResolver"] => string(116) "http://www.precursorgames.com/forums/index.php?faq/is-all-of-the-previous-material-created-by-the-order-lost.47/edit"
    ["_xfToken"] => string(8) "********"
    ["save"] => string(4) "Save"
    ["_xfRequestUri"] => string(87) "/forums/index.php?faq/is-all-of-the-previous-material-created-by-the-order-lost.47/edit"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfResponseType"] => string(4) "json"
  }
}

Have you seen this before? We have been using the FAQ for some time without any issues and this just started.

We have not updated to 1.3 or the latest version - currently using version 2.21 FAQ Manager and xenforo 1.2.4. We plan on upgrading to xenforo 1.3 next week and updating the FAQ to the latest as well.

Thanks!
 
DaiAku said:
Have you seen this before? We have been using the FAQ for some time without any issues and this just started.

We have not updated to 1.3 or the latest version - currently using version 2.21 FAQ Manager and xenforo 1.2.4. We plan on upgrading to xenforo 1.3 next week and updating the FAQ to the latest as well.

Thanks!
Click to expand...
It has to do with the new display order field being too small, which is totally my bad. It looks like I accidentally set it to be a tinyint for upgrades. New installations aren't affected.

To fix it in the meantime, you can run this query:

Code: 
ALTER TABLE `xf_faq_question` CHANGE COLUMN `display_order` `display_order` int(10) UNSIGNED NOT NULL DEFAULT '1';
 
Iversia said:
It has to do with the new display order field being too small, which is totally my bad. It looks like I accidentally set it to be a tinyint for upgrades. New installations aren't affected.

To fix it in the meantime, you can run this query:

Code: 
ALTER TABLE `xf_faq_question` CHANGE COLUMN `display_order` `display_order` int(10) UNSIGNED NOT NULL DEFAULT '1';
Click to expand...

Ah ok great thanks! :)
 
A demo of the latest version is up here, featuring one of the new FAQ index layouts: http://shadowlack.com/faq/

I'll have a new release in a few days that addresses all of the small bug fixes, as well as adds canonical URLs, and selectable index layouts. Testing has commenced! :)
 
Some feed back on this element of this addon:
  • Let your users submit questions which can then be answered via the regular moderation queue
We have had dozens of questions submitted, but *none* of them have been genuine submissions to the FAQ. All of them have been posted by people thinking they are asking a question to find an answer in the FAQ. Or to get an answer from a moderator.
Maybe the wording needs to be altered to make it more obvious what this is about.
 
Is it possible to allow someone to ask a question and then allow others to respond without going through moderation? I suppose that would be more like a Q&A Session rather than an FAQ so maybe something that could be thought of to do as an additional add-on or something.
 
xIsabel38 said:
Is it possible to allow someone to ask a question and then allow others to respond without going through moderation? I suppose that would be more like a Q&A Session rather than an FAQ so maybe something that could be thought of to do as an additional add-on or something.
Click to expand...
That's a really neat idea, but quite a bit different than what I'm trying to accomplish with this add-on.
 
Thanks for creating this add-on, I'm very seriously considering using it for my community.

One question: are banned users able to view the FAQ pages?
 
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