Xenforo TICKET SYSTEM for our own install?

[creativeforge]

Hi,

Has anyone setup a ticket system for their own install, and if so, how did you do it?

Or how do you setup a support ticket system to help people with questions concerning Xenforo?

Thanks in advance!

Andre

 

[Puntocom]

A ticket system with priority options as a substitute for Contact form would be great.

 

[Alpha1]

@NixFifty is working on a ticket system.

 

[mcatze]

******* has made an addon .. Support Ticket System

 

[Puntocom]

It should be core.

 

[Claudio]

******* has made an addon .. Support Ticket System

******* have a bad reputation here so it's up to you to buy his addons

 

[mcatze]

******* have a bad reputation here so it's up to you to buy his addons

******* has a bad reputation, but it was not cause the quality of his addons. I only give the hint that the searched addon just made..

 

[Paul B]

******* has a bad reputation, but it was not cause the quality of his addons.

No, the reasons are much worse than that.

 

[mcatze]

@Claudio & @Brogan this is not the point of the thread. @creativeforge asked for an Ticket System and i give him a link ..

 

[Paul B]

If you're going to promote them then I have a duty of care to XenForo license holders to make it clear that using their add-ons is a bad idea.

 

[Alpha1]

Is ******* software available on xendach?

 

[Martok]

@Claudio & @Brogan this is not the point of the thread. @creativeforge asked for an Ticket System and i give him a link ..

It is very much the point to warn a user of these sort of issues. Someone should have the full facts presented to them so they can make the appropriate decision for them.

 

[Mr. Goodie2Shoes]

it was not cause the quality of his addons

I am sorry to say, but I looked into a couple of custom add-ons by ******* for bug fixing and the code quality was just... *snip*

 

[mcatze]

Okay, you're right. It is right to warn user to use his addons. I know some coders (on xenforo) which code is even worse ..

Is ******* software available on xendach?

No, we had just quality ..

 

[Chris D]

It's not a case of code quality. The issues with ******* go much deeper.

 

[mcatze]

I know the issues, i read it over hours ..

As a resume -> there is no (good) Ticket System for @creativeforge .. 'cause this is the reason of the thread. The discussion about ******* is somewhere in the archive ..

 

[creativeforge]

A ticket system with priority options as a substitute for Contact form would be great.

@NixFifty is working on a ticket system.

Thanks for the interest in this!

As a resume -> there is no (good) Ticket System for @creativeforge .. 'cause this is the reason of the thread. The discussion about ******* is somewhere in the archive ..

I personally decided it is wiser to heed the counsel and find my addons at developers who have not fallen out of favour with the Xenforo team and community. I wasn't here at the time but caught the trail end of exchanges on here, and a couple more forums. I would not presume being able to judge the coding quality of an addon, but seemingly this situation wasn't about that. There may or may not have been misunderstandings, but something much more serious happened. What @mcatze says: Archives.

But a separate ticket support system would rock!

Regards,

Andre