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Xenforo TICKET SYSTEM for our own install?

Discussion in 'Forum Management' started by creativeforge, Jun 25, 2015.

  1. creativeforge

    creativeforge Active Member


    Has anyone setup a ticket system for their own install, and if so, how did you do it?

    Or how do you setup a support ticket system to help people with questions concerning Xenforo?

    Thanks in advance!

  2. Puntocom

    Puntocom Well-Known Member

    A ticket system with priority options as a substitute for Contact form would be great.
    creativeforge likes this.
  3. Alfa1

    Alfa1 Well-Known Member

    @NixFifty is working on a ticket system.
    creativeforge and NixFifty like this.
  4. mcatze

    mcatze Well-Known Member

    51463 likes this.
  5. Puntocom

    Puntocom Well-Known Member

    It should be core.
  6. Claudio

    Claudio Well-Known Member

    ******* have a bad reputation here so it's up to you to buy his addons
    creativeforge likes this.
  7. mcatze

    mcatze Well-Known Member

    ******* has a bad reputation, but it was not cause the quality of his addons. I only give the hint that the searched addon just made..
  8. Brogan

    Brogan XenForo Moderator Staff Member

    No, the reasons are much worse than that.
  9. mcatze

    mcatze Well-Known Member

    creativeforge likes this.
  10. Brogan

    Brogan XenForo Moderator Staff Member

    If you're going to promote them then I have a duty of care to XenForo license holders to make it clear that using their add-ons is a bad idea.
    Jake B., Valhalla, Amaury and 5 others like this.
  11. Alfa1

    Alfa1 Well-Known Member

    Is ******* software available on xendach?
  12. Martok

    Martok Well-Known Member

    It is very much the point to warn a user of these sort of issues. Someone should have the full facts presented to them so they can make the appropriate decision for them.
    Jake B., Amaury and creativeforge like this.
  13. Mr. Goodie2Shoes

    Mr. Goodie2Shoes Well-Known Member

    I am sorry to say, but I looked into a couple of custom add-ons by ******* for bug fixing and the code quality was just... *snip*
    Xon likes this.
  14. mcatze

    mcatze Well-Known Member

    Okay, you're right. It is right to warn user to use his addons. I know some coders (on xenforo) which code is even worse .. ;)
    No, we had just quality .. :p
    creativeforge and Hoffi like this.
  15. Chris D

    Chris D XenForo Developer Staff Member

    It's not a case of code quality. The issues with ******* go much deeper.
  16. mcatze

    mcatze Well-Known Member

    I know the issues, i read it over hours .. ;)

    As a resume -> there is no (good) Ticket System for @creativeforge .. 'cause this is the reason of the thread. The discussion about ******* is somewhere in the archive .. :p
    creativeforge likes this.
  17. creativeforge

    creativeforge Active Member

    Thanks for the interest in this!

    I personally decided it is wiser to heed the counsel and find my addons at developers who have not fallen out of favour with the Xenforo team and community. I wasn't here at the time but caught the trail end of exchanges on here, and a couple more forums. I would not presume being able to judge the coding quality of an addon, but seemingly this situation wasn't about that. There may or may not have been misunderstandings, but something much more serious happened. What @mcatze says: Archives.

    But a separate ticket support system would rock! :)


    mcatze likes this.

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