If a user is within that group, are still emails sent from other parts (notifications, ...) my forum to the user, or are emails not sent until the user is confirming his mail? Or are still emails sent asking the user to confirm this email?You can set their state to: Awaiting email confirmation (from edit).
I don't think its a good idea to mix new users with users who have problematic emails addresses. Both groups are different and need a different approach. The first group needs a few email reminders to activate their email. The second group should not be emailed at all. The second group needs to be alerted in other ways. (on site / facebook / IM)You can set their state to: Awaiting email confirmation (from edit).
Even if members have many posts, blogs and other content? In the last 11 years I have had many members come back years after their email account became inactive.I have no qualms deleting members who can't be bothered to update their email address, especially after several requests.
I have done so in the past and will do so again if necessary.
Do you mean remove completely from the database? I would not do that. There are various factors that would cause issues if unaddressed.Would you remove the mail address of bounced users or is it more useful to have it still in place?
There is some benefit of having bounced members in a special group. Currently I have 32.000 users awaiting email confirmation. This is a mix of newly registered users and bounced members. I send reminder emails to users that are newly registered and I delete 0 post accounts that are not activated after 2 months. If I split members up in 2 separate groups then it will be easier to address those account that are in limbo.
The benefit of using a usergroup (though there may be another way) is that you can add notices to guide users through the reactivation process. For example:
- bounced status: show notice to inform user.
- changed email address: show notice to let user confirm email address
- confirmed email address: show notice to let user add site email address to contacts.
True, if you keep an eye on the different wordings and codes used by various email providers.Usually the email log provides detailled explanations about what happened with the message ("inbox full", "message is delayed", ...).
I send the member a Private Conversation asking them to update their email address.
How would you tackle this problem for, say, 800 users?
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