If they don't notice it they ask a lot about possible functions which are often done by addons. So a lot of newcomer support consists of a) telling them the Resource Manager exists, and b) suggesting addons in it they might find useful.
Suggesting addons in it they might find useful is a useful and probably unavoidable newcomer support task (which I tried to help via my Addons tutorial).
But telling people the Resources Manager exists, what it does, and to "click Resources on the top navbar" gets repetitive after a while. OK support work is repetitive on many things. I just wondered if the XF welcome statements could include a one line ref. to addons and the RM and "click Resources on the top navbar."
Also place this info in the Customer Area desktop?
Addons and how XF handles them are a major part of XF sexiness after all.