Mouth
Well-known member
When a user marks email received from your site as 'spam' in their mail application, the majority of mail applications will then send a spam/abuse notification back to the sending server complaints process.
For Amazon SES, they then send/forward an email to you of the spam/abuse complaint initiated by the recipient to your Bounced Email Address. Refer https://sesblog.amazon.com/blog/tag/abuse+complaint
When xF processes this spam/abuse complaint to your bounces inbox, no action is taken.
As per above blog, I believe it should be processed and mark the user state as email invalid (bounced). (Or even better, an additional user state of "email invalid (spam report)")
Here's a sample spam/abuse report email ("<redacted>" added by me) that comes to xf bounces inbox ...
For Amazon SES, they then send/forward an email to you of the spam/abuse complaint initiated by the recipient to your Bounced Email Address. Refer https://sesblog.amazon.com/blog/tag/abuse+complaint
When xF processes this spam/abuse complaint to your bounces inbox, no action is taken.
As per above blog, I believe it should be processed and mark the user state as email invalid (bounced). (Or even better, an additional user state of "email invalid (spam report)")
Here's a sample spam/abuse report email ("<redacted>" added by me) that comes to xf bounces inbox ...
Code:
Delivered-To: bounces+7893a4dc+<redacted>=yahoo.com.au@<redacted>.com.au
Received: by 10.202.171.74 with SMTP id u71csp470804oie; Fri, 13 May 2016
14:40:02 -0700 (PDT)
X-Received: by 10.66.152.201 with SMTP id va9mr26178294pab.73.1463175602646;
Fri, 13 May 2016 14:40:02 -0700 (PDT)
Return-Path: <no-reply@amazonses.com>
Received: from a27-9.smtp-out.us-west-2.amazonses.com
(a27-9.smtp-out.us-west-2.amazonses.com. [54.240.27.9]) by mx.google.com with
ESMTPS id a3si26505755pfb.217.2016.05.13.14.40.02 for
<bounces+7893a4dc+<redacted>=yahoo.com.au@<redacted>.com.au> (version=TLS1
cipher=ECDHE-RSA-AES128-SHA bits=128/128); Fri, 13 May 2016 14:40:02 -0700
(PDT)
Received-SPF: pass (google.com: domain of no-reply@amazonses.com designates
54.240.27.9 as permitted sender) client-ip=54.240.27.9;
Authentication-Results: mx.google.com; dkim=neutral (body hash did not verify)
header.i=@arf.mail.yahoo.com; spf=pass (google.com: domain of
no-reply@amazonses.com designates 54.240.27.9 as permitted sender)
smtp.mailfrom=no-reply@amazonses.com
X-Original-To: complaints@email-abuse.amazonaws.com
Delivered-To: complaints@email-abuse.amazonaws.com
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=arf.mail.yahoo.com;
s=arf; t=1463175600; bh=JA0DfLoWSnvhMk580J67urAR0K7gCZqQ9TKYs4ruNEA=;
h=Date:From:To:Subject:From:Subject;
b=YK7XkRpp5vjWWJ2wTJMNqL6FOmPrYqdyclIrBL68go84/DCB6BEURpYNnDQ+sTIH47JJtcFQYX9VO1nfqPYj6W+QjcksfxSUjnrbIBn+dZo4haV9vyuiyUHtDYGYOoS5cuAU5KFFe5xnKOFK+wp6ctW4i2EglEO8rC/u542Z1fM=
X-Yahoo-Newman-Id: cfl-test
MIME-Version: 1.0
Content-Transfer-Encoding: 7bit
Content-Type: multipart/report; boundary="_----------=_14631756006709";
report-type="feedback-report"
X-Mailer: MIME::Lite 3.028 (F2.82; A2.11; B3.13; Q3.13)
Date: Fri, 13 May 2016 21:40:01 +0000
From: complaints@us-west-2.email-abuse.amazonses.com
To: bounces+7893a4dc+<redacted>=yahoo.com.au@<redacted>.com.au
X-Yahoo-Newman-Property: cfl
Message-ID: <01010154ac0fdc08-3f04390a-1953-11e6-bf3a-518ba1613008-000000@us-west-2.amazonses.com>
X-SES-Outgoing: 2016.05.13-54.240.27.9
This is a multi-part message in MIME format.
--_----------=_14631756006709
MIME-Version: 1.0
Content-Disposition: inline
Content-Transfer-Encoding: 7bit
Content-Type: text/plain; charset="US-ASCII"
X-Mailer: MIME::Lite 3.028 (F2.82; A2.11; B3.13; Q3.13)
Date: Fri, 13 May 2016 21:40:00 +0000
This is an email abuse report for an email message received from 54.240.27.34 on Fri, 13 May 2016 16:39:32 UTC
--_----------=_14631756006709
Content-Disposition: inline
Content-Transfer-Encoding: 7bit
Content-Type: message/feedback-report
Feedback-Type: abuse
User-Agent: Yahoo!-Mail-Feedback/1.0
Version: 0.1
Original-Mail-From: <01010154aafcb9d8-90945e40-33ed-4290-ba4a-4bf13e2bef7d-000000@us-west-2.amazonses.com>
Original-Rcpt-To: <redacted>@yahoo.com.au
Received-Date: Fri, 13 May 2016 16:39:32 UTC
Source-IP: 54.240.27.34
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