bounce

  1. Artonn

    Automated unsubscribe and Bounce email handlers failing.

    What I've done so far is setting up two email accounts at my email inbox provider, which is namecheap. I've created bounce@xxxx.dk and unsubscribe@xxxx.dk. I've enabled "Enable variable email address values for automated email handling" From there I have connected to the emails to the...
  2. G

    Bounce management / handling with Postmark, Sendgrid, Amazon SES

    Hi everyone - we have spent some time on the forums here but have not come up with a good answer. We seem to be outgrowing our Google Workspace accounts for outbound email handling as we occasionally bump up against Google's outbound daily limit (2k messages per day). In order to prepare for...
  3. Mr. Jinx

    Lack of interest Notify on unusual high email bounce rate

    Sometimes, your sending mailserver can be blocked by other servers (for example hotmail.com). You can see this in the ACP > Bounce log, but we don't look there daily. I have experienced this multiple times. At some point, users start complaining, you investigate the logs and then you see the...
  4. MattW

    Fixed Email invalid (bounced)

    I'm working through a bounce issue on a site, and when a user is updating their email address to a new one, the system is still sending a further email to their old (invalid) address, causing an additional bounce. This is then being counted by AWS as an additional bounce. So, the question I...
  5. DeltaHF

    Bounced Email Users Should Be Able to Re-Activate Their Account

    If a user's account is placed into the "Email invalid (bounced)" state, the only way they can restore their account is by changing their email address. This is not explained in the error message displayed, nor do I believe it is optimal behavior. For example, if their account was deactivated...
  6. H

    Sendgrid and Email Bounce Handling

    Hello. Previously, i used my own mail server to send email, and email bounce handling always works without issue. Now I just changed my mail sending method to Sendgrid's SMTP method. Should i change any email bounce handling setting? Update #1 : after monitoring sendgrid bounce log, and my...
  7. Mr Lucky

    BT rejecting xenforo notifications via Amazon SES

    Since yesterday evening all notifications from my forum sent via Amazon to btinternet are being bounced. I have been sending via Amazon for quite a few weeks with no issues until this. Diagnostic-Code: smtp; 554 Message rejected for policy reasons (3.2.1.1) Other notifications seem to be OK...
  8. Mouth

    No email bounce log action from Amazon SES spam complaints

    When a user marks email received from your site as 'spam' in their mail application, the majority of mail applications will then send a spam/abuse notification back to the sending server complaints process. For Amazon SES, they then send/forward an email to you of the spam/abuse complaint...
  9. jauburn

    XF 1.5 Bounce email handling question

    I'm not sure what to put in "host," "port," "user name and password" fields of this section, nor am I sure whether to choose pop3 or imap or any of the encryption options. Can someone help or is there step-by-step instructions somewhere? Should the user name be entered with a plus sign, as in...
  10. Martok

    XF 1.5 Bounced email error

    I've just found an error relating to bounced emails: Server Error Log Error Info Zend_Mail_Protocol_Exception: last request failed - library/Zend/Mail/Protocol/Pop3.php:190 Generated By: Unknown Account, Today at 5:23 PM Stack Trace #0 /library/Zend/Mail/Protocol/Pop3.php(222)...
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