Automated unsubscribe and Bounce email handlers failing.

Artonn

Active member
What I've done so far is setting up two email accounts at my email inbox provider, which is namecheap.

I've created bounce@xxxx.dk and unsubscribe@xxxx.dk. I've enabled "Enable variable email address values for automated email handling"

From there I have connected to the emails to the "Automated bounced email handler" using IMAP on host & port: premium206.web-hosting.com:993 and set my connection to tls. Same story with the unsubscribe.

This setup is currently on a VPS at digitalocean, so I'm not sure if there is something blocking the communication.

I'm currently getting these errors.

Code:
Laminas\Mail\Protocol\Exception\RuntimeException: Unsubscribe connection error: cannot read - connection closed? src/vendor/laminas/laminas-mail/src/Protocol/Imap.php:123
Generated by: Unknown account Nov 25, 2023 at 11:44 PM
Code:
#0 src/vendor/laminas/laminas-mail/src/Protocol/Imap.php(138): Laminas\Mail\Protocol\Imap->nextLine()
#1 src/vendor/laminas/laminas-mail/src/Protocol/Imap.php(100): Laminas\Mail\Protocol\Imap->assumedNextLine('* OK')
#2 src/vendor/laminas/laminas-mail/src/Protocol/Imap.php(45): Laminas\Mail\Protocol\Imap->connect('premium206.web-...', 993, 'tls')
#3 src/XF/Mail/Storage/Imap.php(28): Laminas\Mail\Protocol\Imap->__construct('premium206.web-...', 993, 'TLS')
#4 src/XF/EmailUnsubscribe/Processor.php(164): XF\Mail\Storage\Imap::setupFromHandler(Array)
#5 src/XF/SubContainer/Unsubscribe.php(15): XF\EmailUnsubscribe\Processor::getDefaultUnsubscribeHandlerStorage(Object(XF\Pub\App))
#6 src/XF/Container.php(31): XF\SubContainer\Unsubscribe->XF\SubContainer\{closure}(Object(XF\Container))
#7 src/XF/SubContainer/Unsubscribe.php(33): XF\Container->offsetGet('storage')
#8 src/XF/Job/EmailUnsubscribe.php(20): XF\SubContainer\Unsubscribe->storage()
#9 src/XF/Job/Manager.php(260): XF\Job\EmailUnsubscribe->run(8)
#10 src/XF/Job/Manager.php(202): XF\Job\Manager->runJobInternal(Array, 8)
#11 src/XF/Job/Manager.php(86): XF\Job\Manager->runJobEntry(Array, 8)
#12 job.php(43): XF\Job\Manager->runQueue(false, 8)
#13 {main}
Code:
array(4) {
  ["url"] => string(8) "/job.php"
  ["referrer"] => string(35) "https://xxxx.dk/admin.php"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(0) {
  }
}
 
Last edited:
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