XF 1.2 Import issues: Passwords and emails

[Talon Senatu]

Hello,

I'm new at XenForo and I have successfully imported my SMF forum to XenForo (using PhpBB).

Now that everything is imported, I let some of my members log themselves in. But then it seems like their password is incorrect. Also, when they want to recover it with their email, they don't get any email.

Anyone knows what's wrong? Did I do something wrong while importing?

Thanks in advance.

Edit: I made a screenshot of the error logs: http://grab.by/rEwI

 

[Paul B]

Generally speaking, passwords are not preserved via a double import.

The screenshot doesn't show the details of the error.
The full stack trace is required to determine what the issue is.

 

[Talon Senatu]

Thanks for the reply!

What do you mean by not preserved via a double import?

Also here is the full log:

Zend_Mail_Transport_Exception: Unable to send mail. - library/Zend/Mail/Transport/Sendmail.php:137
Generated By: yazo123, Today at 7:16 PM

#0 /home/content/50/10159450/html/community/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Sendmail->_sendMail()
#1 /home/content/50/10159450/html/community/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#2 /home/content/50/10159450/html/community/library/XenForo/Mail.php(177): Zend_Mail->send()
#3 /home/content/50/10159450/html/community/library/XenForo/Mail.php(152): XenForo_Mail->sendMail(Object(Zend_Mail))
#4 /home/content/50/10159450/html/community/library/XenForo/Model/UserConfirmation.php(136): XenForo_Mail->send('yedros13@gmail....', 'yazo123')
#5 /home/content/50/10159450/html/community/library/XenForo/ControllerPublic/AccountConfirmation.php(98): XenForo_Model_UserConfirmation->sendEmailConfirmation(Array)
#6 /home/content/50/10159450/html/community/library/XenForo/FrontController.php(337): XenForo_ControllerPublic_AccountConfirmation->actionResend()
#7 /home/content/50/10159450/html/community/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
#8 /home/content/50/10159450/html/community/index.php(13): XenForo_FrontController->run()
#9 {main}

array(3) {
  ["url"] => string(71) "http://thempdnation.com/community/index.php?account-confirmation/resend"
  ["_GET"] => array(1) {
    ["account-confirmation/resend"] => string(0) ""
  }
  ["_POST"] => array(5) {
    ["_xfToken"] => string(8) "********"
    ["_xfConfirm"] => string(1) "1"
    ["_xfRequestUri"] => string(20) "/community/index.php"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfResponseType"] => string(4) "json"
  }
}

 

[Jeremy]

One you perform a final import into XenForo, it associates the passwords with the software you imported from, not the source software. You'll need to have a custom add-on written to handle the source passwords.

 

[Paul B]

SMF -> phpBB -> XenForo is a double import.

Regarding the error, see this post from Mike: http://xenforo.com/community/threads/unable-to-send-mail-errors.54175/#post-578456

 

[Mike]

As for the email issue, that indicates a server issue sending mail via PHP. You may want to contact your host about this -- it's a configuration issue on their end. If they can't resolve the issue, you will need to change XenForo to use an external SMTP server in the email

 

[Talon Senatu]

As for the email issue, that indicates a server issue sending mail via PHP. You may want to contact your host about this -- it's a configuration issue on their end. If they can't resolve the issue, you will need to change XenForo to use an external SMTP server in the email

Is this always the case when switching to XenForo?

 

[Paul B]

No, it's a server/host issue.

 

[Talon Senatu]

Alright, thanks for the fast replies! I really appreciate it!

I contacted my host and now I'm waiting for an answer.

 

[Liam W]

If your host uses cPanel, or has a page for email accounts, make an email account for your forum and get the SMTP settings for it.

Then enter them into the 'Mail Options' page in the options menu.

Doing this will also make it less likely you'll be filtered as spam.

 

[Talon Senatu]

If your host uses cPanel, or has a page for email accounts, make an email account for your forum and get the SMTP settings for it.

Then enter them into the 'Mail Options' page in the options menu.

Doing this will also make it less likely you'll be filtered as spam.

Is it recommended to use that? Or should I wait for an answer from my host? I'm new at this and I never set up email stuff before.

 

[Liam W]

Is it recommended to use that? Or should I wait for an answer from my host? I'm new at this and I never set up email stuff before.

Well, I would recommend it. I'm not even sure if there is a recommended one...

 

[Talon Senatu]

Well, I would recommend it. I'm not even sure if there is a recommended one...

I have GoDaddy as host. Is it possible with that? Sorry for the many questions.

 

[Liam W]

I have GoDaddy as host. Is it possible with that? Sorry for the many questions.

Do they have a place for email accounts in their control panel? Most hosts do.

 

[Talon Senatu]

Do they have a place for email accounts in their control panel? Most hosts do.

Yeah, they do.

 

[Talon Senatu]

Do they have a place for email accounts in their control panel? Most hosts do.

About the SMTP: Do you mean this? http://xenforo.com/community/threads/setting-up-google-as-smtp-server-for-your-xenforo.6180/

 

[Talon Senatu]

bump

I used the SMTP options thingy, it worked for a while but now people still don't get any emails. Maybe I did something wrong?

Also, my host didn't reply yet.

 

[TPerry]

bump

I used the SMTP options thingy, it worked for a while but now people still don't get any emails. Maybe I did something wrong?

Also, my host didn't reply yet.

Your host may have a daily send limit imposed.