Yes I know I'm telling you that DOESN'T HAPPEN for these users. THey do not get a button, it collects automatically for them but not for everyone else.
This is impossible. The cron that collects interest automatically does not run at all if "Require manual interest collection" is ticked in the settings.
If you don't mind me saying so, I've found it incredibly frustrating trying to get support from you for this addon and the Credits addon, you've given me wrong information a couple of times and you seem to just give the shortest answer you can think of without really addressing the issue being raised.
Likewise, it is incredibly frustrating to read messages from you that refuse to acknowledge how the add-ons work. The above message is one example, the "no I'm telling you, you're wrong about the event only triggering on user activity. The event
definitely triggered on save for every single eligible user even though there's absolutely no such code path that triggers on save" from the Credits add-on is another.
You have consistently refused to accept the possibility that you might be reading the output wrong.
Are users constantly seeing "Next interest date: Tomorrow at xx:yy"? Do you think it's possible this is because they are engaging in banking activities (deposit/withdraw), or does it automatically become a bug in the software? Apparently, it's 100% definitely a bug and not user activity.
Did you see some users getting a paycheck after saving the event? Do you think it's possible this is because those users were active @ the site and thus triggered a paycheck event, or does it automatically become a bug in the software? Again, it's apparently 100% definitely a bug and not user activity.
If these were legitimate bugs, would they not be commonly reported? These add-ons have been on the market for three years. Occam's razor applies here.
You also never provided any evidence to back up your claims of them being bugs.
For instance, in the bank interest issue, you could have provided screenshots of their transaction logs showing they received interest at exactly 1:00 AM, daily, without fail.
In the "paycheck event" issue, you could have provided screenshots of their user activity showing they had not been active on the site for a number of days yet still received a paycheck.
Anything at all that showed there were an actionable issue. Would it not be logical to provide some form of evidence if you receive pushback from the vendor about the issue you're reporting? If you go to make an insurance claim on your car and they say they can't find an incident report, would you not send them a picture of the damage to your vehicle?
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It's also worth mentioning that it's easier to provide support @ DBTech compared to @ XenForo.com.
@ DBTech, each support ticket is its own thread, meaning if I don't have time to properly address the issue right there and then, I can leave it and it will remain in my "Open support tickets" block indefinitely.
@ XenForo.com, each add-on has only a single thread, meaning if I see I have an unread alert, I
have to address it right there and then, lest it be hidden from view and forgotten when more alerts roll in.
In short, priority support is given @ DBTech because it's easier to do so.