[DBTech] DragonByte eCommerce

[DBTech] DragonByte eCommerce [Paid] 4.3.0.1

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Hi,

Would it be possible to add an option to choose which product should be covered by the license field? Because i need to know a URL for such licenses and an email address for others except that I can not choose the product in question
 
Hello,

Sorry for asking again, but it would be great if I could have an answer to this :

DavidXLD said:
Hello,

When I create a new release of my digital product, I use the "Generated" option in order to create a zip file.
It always create an empty "upload" folder in the archive file which is confusing.
Is it possible not having this "upload" folder in the archive?

I would like also to have the ability to create a release based on a unique file being not in a public repository.
In my case I sell either an archive file or an exe file.
The "Generated" being done for zipping the full content of the folder, it creates zip for a unique file where I would prefer to have only the file directly downloaded.

Thank you in advance if you can help

David
Click to expand...

Thanks

David
 
Hello,

Again a a question...

In France the taxes are always included in the sale price presented to the final customer (all taxes included).
When we activate taxes on Dragonbyte eCommerce, it adds taxes to the price of the product.
I know that it is the usual way in US but it is very confusing for french people te see a tax added to a price after having choosen to purchase the product.

As an example :
I activate taxes for France TVA 20%.
I sell my product 1€ and that's the price displayed in my store.
When finalizing the purchase Dragonbyte ecommerce generates a 1,2 € purchase including 0,20 € TVA.
I wish to keep the 1 € purchase having this price displayed all taxes included and DragonByte eCommerce should generate the invoice with 0,83 € + 0,17 € taxes.

Is it something feasible and I have missed the option or it can not work this way?

Thanks
 
DavidXLD said:
As an example :
I activate taxes for France TVA 20%.
I sell my product 1€ and that's the price displayed in my store.
When finalizing the purchase Dragonbyte ecommerce generates a 1,2 € purchase including 0,20 € TVA.
I wish to keep the 1 € purchase having this price displayed all taxes included and DragonByte eCommerce should generate the invoice with 0,83 € + 0,17 € taxes.
Click to expand...

If you just sell products to private people in France, you do not need to activate tax handling at all. Just use all prices with included tax, say to your visitors and customers that 20% tax is included in all prices and you are set.

Tax handling is only needed if you sell internationally. And then you cannot state prices including tax, because every visitor from different countries would have to see a different price with included tax, because the tax rates are different. For that you would need to geo locate each visitor and present him his price including his tax.
 
Sorry, I should have explained that my question is about the establishment of a proper invoice automatically through DragonByte eCommerce.
In France you have to establish an invoice with TVA even for private people.
 
Hi everyone,

I have created a "product version" of my product by transfering through FTP all the files in a repository on my server.
It is a product including a lot of files (around 2000 files for 700 Mo).
When the user attempts to download the zip generated by the add-on, my server returns an error 500.

In XenForo back office, I can read the following server error which has been generated when the error 500 occured :

1583506773100.png

It seems that the server takes too much time to create the zip archive...

Is there something to do on admin side in order to let more than 30s to the server for creating the file?

Thanks
 
Sorry for the delay on this, I did not receive notifications for these posts for some reason.

DavidXLD said:
When I create a new release of my digital product, I use the "Generated" option in order to create a zip file.
It always create an empty "upload" folder in the archive file which is confusing.
Is it possible not having this "upload" folder in the archive?
Click to expand...
Currently that's required, if you drop a new feature request @ our site it can be looked into for future versions.

DavidXLD said:
I would like also to have the ability to create a release based on a unique file being not in a public repository.
In my case I sell either an archive file or an exe file.
The "Generated" being done for zipping the full content of the folder, it creates zip for a unique file where I would prefer to have only the file directly downloaded.
Click to expand...
That is intended functionality and will not be changed.

DavidXLD said:
Last question ;-)
I do not know how to NOT displaying the number of downloads.
Thanks
Click to expand...
This is controlled via a user group permission, it's only visible to those with the relevant permission.

ratix_gunz said:
Hi,

Would it be possible to add an option to choose which product should be covered by the license field? Because i need to know a URL for such licenses and an email address for others except that I can not choose the product in question
Click to expand...
If you drop this as a feature request @ our site, it can be looked into for future versions.

DavidXLD said:
Hello,

Again a a question...

In France the taxes are always included in the sale price presented to the final customer (all taxes included).
When we activate taxes on Dragonbyte eCommerce, it adds taxes to the price of the product.
I know that it is the usual way in US but it is very confusing for french people te see a tax added to a price after having choosen to purchase the product.

As an example :
I activate taxes for France TVA 20%.
I sell my product 1€ and that's the price displayed in my store.
When finalizing the purchase Dragonbyte ecommerce generates a 1,2 € purchase including 0,20 € TVA.
I wish to keep the 1 € purchase having this price displayed all taxes included and DragonByte eCommerce should generate the invoice with 0,83 € + 0,17 € taxes.

Is it something feasible and I have missed the option or it can not work this way?

Thanks
Click to expand...
It is impossible for it to work the way you want because we do not require users enter their address until the checkout process is in effect. Until users enter their address, we don't know the correct amount of VAT to charge.

DavidXLD said:
Hi everyone,

I have created a "product version" of my product by transfering through FTP all the files in a repository on my server.
It is a product including a lot of files (around 2000 files for 700 Mo).
When the user attempts to download the zip generated by the add-on, my server returns an error 500.

In XenForo back office, I can read the following server error which has been generated when the error 500 occured :

View attachment 219991

It seems that the server takes too much time to create the zip archive...

Is there something to do on admin side in order to let more than 30s to the server for creating the file?

Thanks
Click to expand...
You would need to up the max_execution_time directive in php.ini. Contact your host for assistance if you don't know how to do this.
 
DragonByte Tech said:
Sorry for the delay on this, I did not receive notifications for these posts for some reason.


Currently that's required, if you drop a new feature request @ our site it can be looked into for future versions.


That is intended functionality and will not be changed.


This is controlled via a user group permission, it's only visible to those with the relevant permission.


If you drop this as a feature request @ our site, it can be looked into for future versions.


It is impossible for it to work the way you want because we do not require users enter their address until the checkout process is in effect. Until users enter their address, we don't know the correct amount of VAT to charge.


You would need to up the max_execution_time directive in php.ini. Contact your host for assistance if you don't know how to do this.
Click to expand...
I did it several months ago but no response
 
Hello everyone,

@DragonByte Tech : Good news, after several months, I have finally activated Dragonbyte eCommerce in my production environment. Translation in french, testings,... are done!! Yeah!!

But I had not anticipated something which might be an issue.
This morning I have backed up my server and discovered that the HDD occupied space has doubled.
I sell training materials which have a size of 900Mb, and the versions I store on the server are in auto-generated downloads mode.

It seems that each time I sell a product, the add-on populates following folders and maybe more with generated zip and all files :
Internal_data/temp
Internal_data/dbtechEcommerce/releases/5/1_full/

In my case with huge files to sell, could you please explain how Dragonbyte is working and which server space I need to anticipate.
In addition, are there any workarounds in order to save space?

Thanks
 
DavidXLD said:
Hello everyone,

@DragonByte Tech : Good news, after several months, I have finally activated Dragonbyte eCommerce in my production environment. Translation in french, testings,... are done!! Yeah!!

But I had not anticipated something which might be an issue.
This morning I have backed up my server and discovered that the HDD occupied space has doubled.
I sell training materials which have a size of 900Mb, and the versions I store on the server are in auto-generated downloads mode.

It seems that each time I sell a product, the add-on populates following folders and maybe more with generated zip and all files :
Internal_data/temp
Internal_data/dbtechEcommerce/releases/5/1_full/

In my case with huge files to sell, could you please explain how Dragonbyte is working and which server space I need to anticipate.
In addition, are there any workarounds in order to save space?

Thanks
Click to expand...
This is working as intended. eCommerce will cache the generated zip files in order to speed up subsequent downloads. It'll generate one file per version per user downloading.
 
What happens if I delete the zip files generated in cache manually before performing my backup?
If the customer try to redownloads a version he had already downloaded and that I have deleted the generetated zip file, does it produce an error or the add-on regenerates the zip without any issues?

Thanks
 
DavidXLD said:
What happens if I delete the zip files generated in cache manually before performing my backup?
If the customer try to redownloads a version he had already downloaded and that I have deleted the generetated zip file, does it produce an error or the add-on regenerates the zip without any issues?

Thanks
Click to expand...
It will simply re-generate the .zip file with no issues :)
 
DragonByte Tech updated [DBTech] DragonByte eCommerce with a new update entry:

2.0.0 Beta 1

Update highlights

This version is a major upgrade that restructures the way product types function.

In previous versions, it was only possible to have "digital" and "physical" products, and all digital products had the same capabilities / functionality; add-on products, licenses and downloads. Not every digital product requires these features, however.

To address this, product types have been re-structured so they are dynamic, making easier to add new ones. The first...
Click to expand...

Read the rest of this update entry...
 
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