Another great add-on from Xon.
This one makes Reports so much easier to handle and track, which in turn leads to making them simpler to resolve. You can see when another moderator is dealing with things, get updates on comments etc without having to go and look at the Report Center, just in case there's been a change.
Xon is also very diligent on bug reports and support, turning round fixes very quickly.
I've used this for over a year on a large forum with over 20 million posts. It's been working with no problems. My moderators really like the features which make reports much easier to keep track of, especially the ability to assign reports to other mods.
Xon continues to extend XF in practical ways that make you wonder why he's not hired. This addon is no exception. One thing that has always lacked in the reports is better searching. It's baffling to me you can only search by report username. So many more parameters are useful for searching for. Thanks!!
We commissioned Xon for many of these features, and he continues to add more functionality. At this point our forums could not function without it. It is a substantial improvement for managing reports. From delegating more granular permissions to significantly improved logging in various forms it has greatly improved moderation efficiency and accuracy.