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XF 1.2 upgrading max user connections

Discussion in 'Installation, Upgrade, and Import Support' started by 51463, Mar 20, 2014.

  1. 51463

    51463 Well-Known Member

    Hello. I was trying to upgrade my forum 1.2 to the newest. Through the web broswer and i now i am getting this
    message. It was going well until i hit upgrade step 19

    I can't do anything. It's stuck on this. Help!! and now when i go to my website it says
    An unexpected database error occurred. Please try again later.

    User admin already has more than 'max_user_connections' active connections

    1. Zend_Db_Adapter_Mysqli->_connect() in Zend/Db/Adapter/Abstract.php at line 315
    2. Zend_Db_Adapter_Abstract->getConnection() in XenForo/Application.php at line 685
    3. XenForo_Application->loadDb()
    4. call_user_func_array() in XenForo/Application.php at line 922
    5. XenForo_Application->lazyLoad() in XenForo/Application.php at line 953
    6. XenForo_Application::get() in XenForo/Application.php at line 1481
    7. XenForo_Application::getDb() in XenForo/Session.php at line 236
    8. XenForo_Session->__construct() in XenForo/Install/Controller/Upgrade.php at line 46
    9. XenForo_Install_Controller_Upgrade->_setupSession() in XenForo/Controller.php at line 304
    10. XenForo_Controller->preDispatch() in XenForo/FrontController.php at line 346
    11. XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
    12. XenForo_FrontController->run() in /var/www/vhosts/mywebsite.com/httpdocs/forum/install/index.php at line 18
  2. Brogan

    Brogan XenForo Moderator Staff Member

    I believe this is a limit in MySQL which is shared amongst all apps/users connecting to that MySQL server.

    Contact your host and ask them to increase the limit if possible.
    Or you may be able to increase it by editing my.cnf.
  3. 51463

    51463 Well-Known Member

    So its a problem with max user connections? I also got this error

    My next step was to try to upgrade via SSH because it said my forum was too big.

    So i tried it! But it's stuck on Step 19. I dont get any error messages. Just says Running upgrade Step 19.

    It's been 40 minutes already.

    Is it supposed to take this long? Im not sure what to do.
    Last edited: Mar 20, 2014
  4. Mike

    Mike XenForo Developer Staff Member

    Step 19 is a post table alter, so that is a long step. (It will take less time depending on your MySQL configuration.)

    If you're running the CLI upgrade, it should simply continue on as necessary, though you can look at the MySQL process list to see more details of what's happening.
  5. 51463

    51463 Well-Known Member

    I left it over night but it stays like this:


    I'll have to get someone to do it for me. It's getting too complicated for me

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