I am having the same issue with alerts on mobile. I see alerts+conversation icons on two places as shown in the below screenshot.
But the alert notification in the bottom one (user control panel icons) don't go away even after I check the alerts in the visitor tab and until I don't refresh the page.
Secondly, is there anyway to get rid of those icons from next to the control panel link when I already have them in the visitor tab?
I have already logged a support ticket but haven't been receiving any response there so trying my luck here.
View attachment 269561