Simple Forms [Paid] [Deleted]
- Thread starter John L.
- Start date
Anthony Parsons
Well-known member
I'm starting to lose a bit of faith in LiquidPro... seems like nothing but trouble, along with free mods you release don't get updated to correctly work with current releases... if you can't maintain free mods, let alone have an issue free product with the prices you're asking here, what confidence do I have in forking out $75 to your business for a paid product that others are reporting nothing but business / licensing issues with?
John L.
Well-known member
What issues are you having exactly?
Anthony Parsons
Well-known member
http://xenforo.com/community/threads/liquidpro-new-thread-quota.11965/page-2#post-299784
No responses to that products issues.
More importantly, reading through customers here... they seem to be having nothing but issues with licensing / business end of their purchases. That isn't instilling confidence in me buying this, and I like the product... but I am reading a lot of problems from users with the licensing side of things.
No responses to that products issues.
More importantly, reading through customers here... they seem to be having nothing but issues with licensing / business end of their purchases. That isn't instilling confidence in me buying this, and I like the product... but I am reading a lot of problems from users with the licensing side of things.
Problems will always get more airing than praise so it's probably worth pointing out that whilst there are maybe a few teething problems with the licensing, etc this software is what we've been looking for for our site for years and works great. It's executed extremely well, especially things like the thread template customisation and the devs are very open to feature requests.
John L.
Well-known member
Well being that this is the first time we have ever released a license-type product we are going to run into some issues. We try to test to make sure it works but until things are going full force you aren't going to be able to tackle them all. We are certainly not sitting on our hands while our clients flounder around with licensing issues.
What product issues are you seeing here? If it relates to our free addons, as you can see that our release of Simple Forms was close to when 1.1 was released. We were in full stride of BETA testing our product and thus that has taken quite a chunk of our time. Not to make excuses, but we feel our free products can wait a little while longer so we can get these issues sorted out and then release quality updates for our handful of free addons.
I am sorry that our process and reasoning for this is not good enough, but we are definitely trying our best on all fronts.
John L.
Well-known member
This should be fixed and it now associates the support package properly. My apologies as I had it configured wrong.
I'm getting the same thing, I just tried downloading the .zip file on my work PC (originally downloaded at home) and got:
"Your Support & Updates period for this license has expired
You will need to renew your support & updates before you can download the latest files"
I can't imagine the download is tied to IP address as many people don't have a static IP at home so I think it's maybe an issue with LiquidPro's system and should hopefully be sorted. It looks like the years support which was meant to be included with the original purchase hasn't been set up right.
You definitely won't need to re-purchase it
This is also fixed, same explanation as above. You will now see the addon for support show properly under your license.
You have been refunded, no worries at all!
Deepmartini
Well-known member
Has anyone modded this into a survey tool or a helpdesk system? Seems like the functionality is here with a few tweaks. Just curious if anyone has done it and if there are any examples?
John L.
Well-known member
You can easily set this up as a base form to submit tickets to a particular forum in combination with the prefixes from XenForo 1.1. That is how we use it for feature and bug submissions on our own forum. You can also set the form system to create a survey with various options such as:
- One response per user.
- A maximum of 100 responses.
- Pull all results into a CSV for import into other systems.
Ezenity
Active member
This should be fixed and it now associates the support package properly. My apologies as I had it configured wrong.
You have been refunded, no worries at all!
Thank You Kind Sir.
Hope jury Duty was not to boring lol
Rich
Active member
I did also and they got back fast with the answer.I've submitted a bug report to their forum about this and I'm sure they'll sort it all out.
They've been extremely helpful so far so I don't think you'll have a problem getting it resolved
Ezenity
Active member
To me it seem as though they had a quick response with a resolution that was more then satisfying. I have not yet installed ionCube so I am unable to tell you the amazing-ness of this add-on, but I will most defiantly keep you posted! To looks from what I have found this is the only add-on that provides this kind of feature/features!
John L.
Well-known member
I am not 100% sure about ioncube installation as I usually leave that to my hosting provider. But I believe that it was not installed properly. Did you contact your hosting provider?
Ezenity
Active member
Yes I did, over and over and over again for the past couple of days. & they tell me the same thing that it is installed. I even showed the your simple form page on liquidPro and they keep insisting that it is installed and that it is a coding issue. So I am lost and clueless
John L.
Well-known member
Ah, I see. We are considering some major changes to the product in terms of the encryption and licensing system. We hope to have it settled tonight and if that is the case it will directly effect you. Hold out for just a second as we hammer these details once Andrew (LiquidPro) is available.
Ezenity
Active member
Cool Beans, sounds good to me. Thank You for the quick response!
Trekkan
Well-known member
One thing you can do to at least see in PHP sees that IonCube is installed, is create a new document with
PHP:
<?php
phpinfo();
?>As the contents, then hit that page, somewhere in there, youshould have IonCube listed (just search for cube). If nothing returns, you can tell that to your host, as it obviously *IS* their problem.
Ezenity
Active member
I did Link is here
http://downwithdestruction.net/php_info.php
but I just found an new issue Since they installed it it messed up xenforo. I found that the .htaccess file located in the domain directory is screwing it up and if I temp disable it then the forums work but then ionCube is not listed in the .php info page Contact them about this issue and all they could say to me is that they do not give support for coding issues and the .htaccess is:
Ive been getting run around's all weekend it sucks!
So in other words I am guessing that theres nothing wrong with this addon or what is installed but instead my .htccess file
No need to do that, phpinfo is available directly from the ACP.
Where can I access the PHP information on the server?
Navigate to http://www.example.com/forum/admin.php?tools/phpinfo.
http://xenforo.com/community/threads/frequently-asked-questions.5183/#post-180456
Where can I access the PHP information on the server?
Navigate to http://www.example.com/forum/admin.php?tools/phpinfo.
http://xenforo.com/community/threads/frequently-asked-questions.5183/#post-180456