My XF Forum account

[Shelley]

Has my account been restricted, as I can only reach xenforo through a proxy? Is there server issues? Just asking on the chance it's server issues. Thankyou

It seems even the xenforo.com is unavailable to me also.

 

[Shamil]

Unlikely to be restricted

 

[John]

Discouraged lol!

 

[Shelley]

Discouraged lol!

I haven't broken any guidelines or rules so unsure why i would be placed in the discouraged group. I've paid for ticket support and have an upcoming renewal so unsure why my account here and ticket access is being restricted if that is the case.

 

[John]

The inmates are running the asylum here Shelley. No telling what might happen next.

 

[Adam Howard]

Can not confirm any such issue. Everything seems to be working for me.

Maybe something on your end? Browser issue, isp (internet service provider) connection issue?

 

[Shelley]

Can not confirm any such issue. Everything seems to be working for me.

Maybe something on your end? Browser issue, isp (internet service provider) connection issue?

Connection is fine. Router is fine and working. I'm unable to upload anything now so the only way I can reach xenforo forums and the ticket page is through a proxy

 

[Shamil]

Connection is fine. Router is fine and working. I'm unable to upload anything now so the only way I can reach xenforo forums and the ticket page is through a proxy

Can you provide a ping and trace route report without a proxy?

 

[Shelley]

Can you provide a ping and trace route report without a proxy?

How would I go about doing that?

 

[yavuz]

http://xenforo.com/community/threads/am-i-being-discouraged-or-has-xenforo-server-problems.18812/ happened to me once

 

[Adam Howard]

How would I go about doing that?

What are you using... Windows, Linux, Apple?

 

[Shamil]

How would I go about doing that?

For Windows:

Start-> Run

Enter "cmd" and hit enter.

post the output of these commands:

ping xenforo.com
tracert xenforo.com

ping www.xenforo.com
tracert www.xenforo.com

ping

184.173.238.122​

tracert ​

184.173.238.122​

For Mac, you can use Network Utilities to ping and traceroute (remember to select 4 results for ping).​

 

[David_]

Can't say im experiencing anything of the sorts (except for that pesky post moderation)

So I dont think they'd stick you in discouraged group without sticking others in there to, but really who knows anymore.

 

[Shelley]

For Windows:

Start-> Run

Enter "cmd" and hit enter.

post the output of these commands:

ping xenforo.com
tracert xenforo.com

ping www.xenforo.com
tracert www.xenforo.com

ping

184.173.238.122​

tracert ​

184.173.238.122​

For Mac, you can use Network Utilities to ping and traceroute (remember to select 4 results for ping).​

 

[Shamil]

It's a network issue, you can't even see the server :/

 

[Shelley]

It's a network issue, you can't even see the server :/

Network issue with my ISP?

 

[Slavik]

Network issue with my ISP?

ISP or DNS.

 

[craigiri]

Use goog DNS 8.8.8.8 and 8.8.4.4

Cable and other providers occasionally mess up their DNS. I use goog full time.

 

[Shelley]

Use goog DNS 8.8.8.8 and 8.8.4.4

Cable and other providers occasionally mess up their DNS. I use goog full time.

Could you possibly go into more detail on how I can do that? With the internet connection tech stuff I've never had issues so unsure how do accomplish this. Thanks

 

[John]

Shelley, have you tried powering down and restarting your modem and router?