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My XF Forum account

Discussion in 'Off Topic' started by Shelley, Sep 29, 2012.

  1. Shelley

    Shelley Well-Known Member

    Has my account been restricted, as I can only reach xenforo through a proxy? Is there server issues? Just asking on the chance it's server issues. Thankyou

    It seems even the xenforo.com is unavailable to me also.
  2. Shamil

    Shamil Well-Known Member

    Unlikely to be restricted
  3. John

    John Well-Known Member

    Discouraged lol! ;)
    0xym0r0n likes this.
  4. Shelley

    Shelley Well-Known Member

    I haven't broken any guidelines or rules so unsure why i would be placed in the discouraged group. I've paid for ticket support and have an upcoming renewal so unsure why my account here and ticket access is being restricted if that is the case.
    0xym0r0n likes this.
  5. John

    John Well-Known Member

    The inmates are running the asylum here Shelley. No telling what might happen next. ;)
    BlackJacket and Sheldon like this.
  6. Adam Howard

    Adam Howard Well-Known Member

    Can not confirm any such issue. Everything seems to be working for me.

    Maybe something on your end? Browser issue, isp (internet service provider) connection issue?
  7. Shelley

    Shelley Well-Known Member

    Connection is fine. Router is fine and working. I'm unable to upload anything now so the only way I can reach xenforo forums and the ticket page is through a proxy
  8. Shamil

    Shamil Well-Known Member

    Can you provide a ping and trace route report without a proxy?
  9. Shelley

    Shelley Well-Known Member

    How would I go about doing that?
  10. yavuz

    yavuz Well-Known Member

  11. Adam Howard

    Adam Howard Well-Known Member

    What are you using... Windows, Linux, Apple?
  12. Shamil

    Shamil Well-Known Member

    For Windows:

    Start-> Run

    Enter "cmd" and hit enter.

    post the output of these commands:

    ping xenforo.com
    tracert xenforo.com

    ping www.xenforo.com
    tracert www.xenforo.com


    For Mac, you can use Network Utilities to ping and traceroute (remember to select 4 results for ping). ​
    0xym0r0n and Adam Howard like this.
  13. David_

    David_ Active Member

    Can't say im experiencing anything of the sorts (except for that pesky post moderation)

    So I dont think they'd stick you in discouraged group without sticking others in there to, but really who knows anymore.
  14. Shelley

    Shelley Well-Known Member

  15. Shamil

    Shamil Well-Known Member

    It's a network issue, you can't even see the server :/
  16. Shelley

    Shelley Well-Known Member

    Network issue with my ISP?
  17. Slavik

    Slavik XenForo Moderator Staff Member

    ISP or DNS.
  18. craigiri

    craigiri Well-Known Member

    Use goog DNS and

    Cable and other providers occasionally mess up their DNS. I use goog full time.
    Dan likes this.
  19. Shelley

    Shelley Well-Known Member

    Could you possibly go into more detail on how I can do that? With the internet connection tech stuff I've never had issues so unsure how do accomplish this. Thanks
  20. John

    John Well-Known Member

    Shelley, have you tried powering down and restarting your modem and router?

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