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i don't buy license by paypal

Discussion in 'XenForo Pre-Sales Questions' started by iCafe, Mar 7, 2013.

  1. iCafe

    iCafe Member

    i don't buy license by paypal help me.

    Adam Howard likes this.
  2. James Freeman

    James Freeman Member

    If you send a support request in via http://xenforo.com/contact

    I'm sure they'll be able to assist you and take your payment through other methods.
    Shelley likes this.
  3. Shelley

    Shelley Well-Known Member

    It's probably best if this persists that you use the contact form at the footer of the forum and speak to the owners and they will arrange something.

    edit: Ninja'd :D
  4. Slavik

    Slavik XenForo Moderator Staff Member

    Try sending the payment from a mobile phone or ipad style device.

    Don't ask why.... but most people can pay doing that...
  5. The Forum Heroes

    The Forum Heroes Well-Known Member

    So does this mean a secret official mobile skin is in the works since you need a mobile device to buy xF now? :D
    Tracy Perry likes this.
  6. Green Cat

    Green Cat Active Member

    I believe it was confirmed that 1.2 comes with a mobile skin.
  7. iCafe

    iCafe Member

    now i buy it success.
    Hyperion, dwdmadmac and Shelley like this.
  8. Shelley

    Shelley Well-Known Member

    welcome to xenforo. :)
    dwdmadmac likes this.
  9. tsak76

    tsak76 Active Member

    got the same problem

    We're sorry, but we can't send your payment right now

    Return to merchant and try a different payment method

    We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available).
    Adam Howard likes this.
  10. Andrej

    Andrej Well-Known Member

    James Freeman and TsinJu like this.
  11. Luxus

    Luxus Well-Known Member

    I would assume that Paypal scans for something during the payment process and if found, it rejects the payment. On mobile phones, this something is not found and the payment therefore processed. Perhaps it's worth a shot to attempt a payment with a new clean browser (is javascript required for payments btw?)
  12. Stallyon

    Stallyon Active Member

    The issue I have is that when you change the country to Australia, it requires you to create a PayPal account to purchase. Obviously Aussie are an untrustworthy bunch. Maybe it's because the English sent all their criminals over here? lol

    I got contacted by Ashley from Xenforo and was told to use someone else's PayPal account, trouble is then I can't claim it as a company expense. I have the option of bankwire open still, but that's pretty expensive internationally.

    Funny, I can't purchase a new vBulletin licence either, because of their AVS mismatch issue that apparently they can do nothing about. Looks like I just have to bite the bullet and look at IPB or similar.
  13. whynot

    whynot Well-Known Member

    What kind of strange PayPal account do you have that you cannot use it for XF and VB from Oz?
  14. Stallyon

    Stallyon Active Member

    I do not use paypal.
  15. oman

    oman Well-Known Member

    I'm from Sydney, and I've successfully managed to purchase XenForo and the Resource Manager without a paypal account.

    I just use the 'Don't have a paypal account and use a credit card. :)
  16. Stallyon

    Stallyon Active Member

    Well, as I explained to Ashley and sent screen shots of, when I change the country to Australia, it says I must sign up to PayPal to continue. I don't get that if I change the country back to United Kingdom, it says sign up (optional).
  17. whynot

    whynot Well-Known Member

    Try it from another computer:

    Attached Files:

    Stallyon likes this.
  18. Stallyon

    Stallyon Active Member

    Not only did I try it from another computer, I used a different network (usually use Telstra, but changed to Vodafone) - worked perfectly. Now have a licence after 3 years of waiting.
    oman and whynot like this.
  19. oman

    oman Well-Known Member

    Congrats! :)
  20. whynot

    whynot Well-Known Member

    Good old Telstra...Meh...
    Congrats, enjoy your new software!

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