Do you have a backup, if so restore that.
Like I said, consult with your host. They may be able to help.
On the contrary to your earlier statement, it seems as though ecowebhosting does actually have a backup and restore feature for all their hosting accounts:
Now the only question is whether it is something they do automatically, or something you should have been managing yourself...
Try restoring the partial backup, and then over the top of that, upload the files of the current version of XF you're running.
That might be just enough to get you back up and running.
Of course most of your database should still be in tact - you can't delete that via FTP.
The only issue you may find is if you have add-ons installed and the files for those aren't included in the backup. You may just need a bit of trial and error to restore each add-on if you get messages about files missing.
Under the circumstances, if it will help, if you're able to create a ticket in the very near future with FTP/cPanel details, I'll log in for you and re-upload the files. If you're able to point me in the direction of this "partial backup" if it hasn't yet been uploaded, then I might be able to upload that for you.
Log in here: https://xenforo.com/customers/support with the email address and password you gave when you purchased the XF license.
Indeed this is service above and beyond the call of duty. @Chris D did all of this after 2am in the morning his (UK) time. He deserves a big thank you and much credit for that.This may have been the quickest and most helpful form of customer service response I have ever gotten in any type of service.
Not only is the software amazing but the staff you all have is second-to-none! I thank you very much for your quick and timely responses and help to my situation
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