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XF 1.3 Google+ Page follow icon Branding Issue

Discussion in 'Troubleshooting and Problems' started by Kurt, Mar 24, 2014.

  1. Kurt

    Kurt Member

    After implementing SSO with XF1.3 I received the following email.

    Thanks for being a valued partner and using the Google+ Platform. We've recently become aware that your use of this feature does not follow our branding guidelines at https://developers.google.com/+/branding-guidelines.

    In particular, we identified an issue with your Google+ Page follow icon. Our review found that your icon's logo, color, or button text is incorrect.

    Anyone else getting this?
  2. Chris D

    Chris D XenForo Developer Staff Member

    Does your sign up button look like this?


    Or like this?


    If it's the latter, then you need to ensure you have copied over the correct images from the styles/default/* directory to your custom style directory. Your browser console will most likely tell you the exact files and paths it is expecting (they will be listed in red as 404 errors).
  3. Kurt

    Kurt Member

    thanks, but that's not it..

    I've submitted a ticket for clarification... we shall see...
  4. Chris D

    Chris D XenForo Developer Staff Member

    I notice it specifically mentions Google+ Pages... do you have anything that provides a link to your Google+ page? If you can share your URL it will make it easier to see what might be the problem instead of guessing.
  5. Kurt

    Kurt Member


    I saw that it said Google+ Page follow icon, but that thing isn't related to the project (API) I had to create for the sign-in integration.. so confused.
  6. Chris D

    Chris D XenForo Developer Staff Member

    Did they specifically mention your forum URL?

    I notice your homepage has this group of icons:
    The g+ is definitely against their brand and they might have an issue with the colour scheme there too.

    Also on your home page you have what appears to be a non-standard Follow button:


    I think they'd want you to use this one:


    The Sign in with Google feature probably isn't what they have a problem with as that icon is definitely within their brand guidelines. But, what it probably did do is trigger a review of your entire site to ensure that your entire site complies with their brand. That review may have alerted them to these couple of issues.

    Hopefully they will be able to confirm more.
    Kurt likes this.
  7. Mike

    Mike XenForo Developer Staff Member

    I had another report of this today -- specifically the "page follow icon" rather than "sign in" -- and I did notice that the person had a custom "g+" icon that linked to their page.
  8. Kurt

    Kurt Member

    didn't even think of entire site review, you're probably correct - thank you sir!

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