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Getting a 10K character error while editing a post

Discussion in 'Troubleshooting and Problems' started by Renegade, Apr 7, 2013.

  1. Renegade

    Renegade Well-Known Member

    My users are getting the following error when trying to edit large posts. However I checked and the characters in post (in BB code editor) arre less then 7K characters.

    What could be the problem?

    error character.PNG
  2. Shelley

    Shelley Well-Known Member

    Go into admincp >> Options >> messages and increase the field Maximum Message Length

    Did you account for bbcode being used?
  3. tyteen4a03

    tyteen4a03 Well-Known Member

    By the BBCode editor do you mean the Rich Text editor?

    IIRC BBCodes are also counted in the character limit check.
  4. Renegade

    Renegade Well-Known Member

    Yes in BB code editor mode BB codes are visible and therefore counted. RTE is opposite of BBCE.

    Yes that admin page setting is set at 10K characters and post has around 7K character. Would like to understand the reason for this error before increasing the limit.

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