XF 2.1 Can't upgrade (one click ACP)

[Betclever]

Hello,

I try to upgrade from XF 2.1.12 to XF 2.21 using the One-Click system but it doesn't work...

Error message: Not all files are writable. Please upgrade manually.

I double-checked and folders DATA, INTERNAL DATA, INSTALL are writable (0777)

I already upgraded from 2.09 to 2.1.12 using that system without having any technical issue but from 2.1.12 to 2.21 it doesn't work.

Thanks for your help.

 

[duderuud]

Is your webserver (www-data in most cases) owner of all the web directories?

 

[Alan_SP]

Maybe PHP7.x issue, are you using PHP7.x?

 

[Betclever]

Maybe PHP7.x issue, are you using PHP7.x?

Yes, version 7.3

 

[Chris D]

It won't be the PHP version. @duderuud is asking the right questions.

 

[duderuud]

I can confirm my previous remark. I had the same problem om my production server just now.

2 files had a different owner. Changed them to www-data and the upgrade went fine.

 

[Betclever]

2 files had a different owner.

Under public_html or folders data, internal_data, install?

 

[duderuud]

All files in your web root should be writable by the webserver. For me the files were located in the webroot.