Alert for conversation don't disapear

[teletubbi]

I got an alert for a conversation.
If I click on the link and read the conversation the Ballon change to 0 and the conversation is marked as read.

If I don't read it straight away and read it later from my profile menu the conversation stays as unread.

I must show all conversations and manual set this conversation to read.

 

[Mike]

I'm going to guess that there might be an add-on involved of some sort. We had a previous report of this today: https://xenforo.com/community/threads/pm-does-not-show-as-read.126464/

The thing is, if the data is now wrong in the DB, removing the add-on won't resolve the issue.

 

[Mike]

This was tracked to an add-on: https://xenforo.com/community/threa...conversations-paid.112202/page-2#post-1135547 Assuming you use that, I suspect that to be the cause.

Otherwise, to debug, you'll need to disable all add-ons and then create new conversations to see if you can reproduce it. If not, you'll need to enable them one by one to identify the offending add-on.