That just seems so silly to me. IMO (and I may be wrong in saying this, and will probably offend someone) if you can't figure out how to install/upgrade your forum, you really have no business running one, it's not like it even takes any intelligence, if you can't figure it out that all you have to do is type in a couple fields on the installer, the look up a youtube video on how to do it; it'll probably even show you how to create a database (which is fairly self-explanatory, espeically if you're using a control panel).. And for the people that have hosting that isn't compatible with XenForo it's their own problem, you guys provide a test script that it even says to run before you purchase your license. There is no excuse for people to do that, other than pure laziness.