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Using xenForo as Support Forum

Discussion in 'XenForo Pre-Sales Questions' started by Gary Kaminski, Dec 11, 2015.

  1. Gary Kaminski

    Gary Kaminski New Member

    Does xenForo have an option to include sensattive data on a post that can only be read by support staff, or is that something available as a separate plugin?
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    There is a permission which can be applied at the forum level to allow threads to only be viewed by staff and the authors, but not at the thread/post level.
     
  3. Gary Kaminski

    Gary Kaminski New Member

    As I've seen it on the initial post there is a separate area where clients can add their personal credentials which only the staff can view while still allowing the non-sensattive responses in the thread to be seen by everyone. Is this what you're referring to?
     
  4. Brogan

    Brogan XenForo Moderator Staff Member

    No, that functionality does not exist.
     
  5. Jake B.

    Jake B. Well-Known Member

    I think you're talking about their Ticket system. I remember @Chris D mentioning that portion of the site uses a stripped down version of the XenForo framework, but is not an add-on
     

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