XF 2.1 User upgrades: current members are paying already

[Will Franco]

Current members are paying for their membership already. Prior to Xenforo payments. How do we display the user upgrade to the ones that are not? Do we need to create two versions of the same group, e.g. Membership (Non-Xenforo payments) and Membership (Xenforo payments)? Or, is there a way to have one group, Membership, and split off the ones that are paying already, so the user upgrades only displays to the ones that are not?

I'm new here. Hope I got the Xenlingo right!?

 

[Paul B]

Upgrades are not available to members who have already purchased, or if they have been disabled due to other purchased upgrades.

 

[Will Franco]

Current members of this group pay us through a different platform (directly through our merchant account). How do we handle the situation moving forward? In other words, is there a way to keep one usergroup or do we need two?

 

[Paul B]

You will need a custom solution.

 

[Will Franco]

Trying to get my words out here. Feel like I got the default ID10T answer.

As I understand it, I can create two user groups, one for currently paying and one for not. For example, "Members (Paying Direct)" and Members (Paying Xenforo). Is this the best way to handle the situation? Better a way to keep all members in one group.

 

[Paul B]

I thought you wanted an automated process which would automatically promote and demote users who purchased upgrades.

If you are prepared to manually add and remove members to and from user groups then yes, that would work.

However, upgrades will still be available to members who haven't purchased them through XF.

 

[Will Franco]

Lightbulb. Go manual for now with old users. Custom work to migrate users paying via the other system into XF. Thank you

 

[Paul B]

Or you could just reach out to those members and ask them to upgrade via XF when their current membership expires.

Assuming that you want to migrate everything to XF and discontinue the use of the third party platform.

 

[beerForo]

To migrate your manuals, there's third party add-ons that email a user when an upgrade is about to expire or has expired. If you have upgraded them manually they will still receive this for the upgrade they are subscribed to, and when they follow the link, they will be paying through XF.

User upgrade reminder

Premium upgrade: This XF2 add-on along with the entire collection can be purchased for $35.00 USD. Your Premium upgrade will allow you to download as many XF2 add-ons as you like for one year. Please see the entire collection located in the...

xenforo.com

User upgrade expired

Premium upgrade: This XF2 add-on along with the entire collection can be purchased for $35.00 USD. Your Premium upgrade will allow you to download as many XF2 add-ons as you like for one year. Please see the entire collection located in the...

xenforo.com

User upgrade expired reminder

Premium upgrade: This XF2 add-on along with the entire collection can be purchased for $35.00 USD. Your Premium upgrade will allow you to download as many XF2 add-ons as you like for one year. Please see the entire collection located in the...

xenforo.com

 

[Will Franco]

How does one handle expiring credit cards?

 

[Paul B]

That is done by the payment provider, e.g. PayPal, as XF does not store any credentials.

 

[Will Franco]

Xenfore doesn't store but can create, modify and delete?

 

[Paul B]

XF reacts to the callback message it receives from the payment processor.

When a purchase is made, PayPal, Stripe, etc. send a callback with certain information which XF uses to upgrade the member.

If the member cancels the subscription, another callback is made and the member is downgraded.

 

[Will Franco]

What functions are available to display user upgrades?

 

[beerForo]

There's a page called /account/upgrades
You can make it public with this:

XF 2.1 - Any way to make "Account upgrades" page viewable to public?

This "page" is pretty robust with our descriptions for all the upgrades (memberships). I understand they must be logged in to purchase but the URL is accessible at: domain.com/account/upgrades I have created a menu tab for this page (works great for those logged in). Instead of creating a Page...

xenforo.com

 

[Will Franco]

In terms of displaying elsewhere on the website or as a pop-up?

 

[beerForo]

Not following

 

[Will Franco]

How do we draw attention to the upgrades?

 

[beerForo]

Create a tab, or page node, post a notice, create usergroup banners, etc.

 

[Will Franco]

Can I create a page that displays all the available upgrades?