Hello. I have two user promotions in my XenForo 1.4.5 and only one of them works. I have rebuilt trophies cache as suggested here and also the user cache and I run the cron entry manually. Promotion is active. Add to user group foo. Configuration: User Groups -> User is NOT a member of these groups: Administrators User Profile and Options -> User is the following gender: Male Am I missing something? Update: it has applied to some users , but not to all of them. Problem solved, thanks.