Not a bug User Auto Banned

[VinnyS]

Hi
Just caught a spammer, great trying to delete the account and I'm getting an error I have attached what I am see after I press delete. I am using the latest version of XenForo. Could someone help me in this matter.

Thank You

 

[Paul B]

A 500 error is generic so is difficult to debug.

Is there anything in the ACP error log?
Also check the server error log.

 

[VinnyS]

Hi Sorry here is the server report hope this helps..

Server Error Log
Error Info
ErrorException: Fatal Error: Call to undefined method XfAddOns_Groups_LikeHandler_Post::batchUpdateContentUser() - library/XenForo/Model/User.php:2546
Generated By: VinnyS, A moment ago
Stack Trace
#0 [internal function]: XenForo_Application::handleFatalError() #1 {main}
Request State
array(3) { ["url"] => string(63) "http://sociallivingtoday.com/admin.php?users/perrylund.3/delete" ["_GET"] => array(1) { ["users/perrylund_3/delete"] => string(0) "" } ["_POST"] => array(2) { ["_xfConfirm"] => string(1) "1" ["_xfToken"] => string(8) "********" } }

 

[Mike]

That's from an add-on -- whatever add-on creates XfAddOns_Groups... classes.

 

[VinnyS]

Hi Mike

I though this may have been the problem and I am uninstalling the add-on's as we speak. After I uninstall the add-on's I will try to delete the user again. I will let you know what happens. Thank You for the quick response.

 

[VinnyS]

Hi Mike
OK uninstalled what I thought might be giving me the problem, however Im still getting this error. Question should I remove the files from the server or re-download a copy of XenForo and do a re-install of the software?

ErrorException: Fatal Error: Call to undefined method XfAddOns_Groups_LikeHandler_Post::batchUpdateContentUser() - library/XenForo/Model/User.php:2546
Generated By: VinnyS, A moment ago
Stack Trace
#0 [internal function]: XenForo_Application::handleFatalError() #1 {main}
Request State
array(3) { ["url"] => string(63) "http://sociallivingtoday.com/admin.php?users/perrylund.3/delete" ["_GET"] => array(1) { ["users/perrylund_3/delete"] => string(0) "" } ["_POST"] => array(2) { ["_xfConfirm"] => string(1) "1" ["_xfToken"] => string(8) "********" } }

 

[Jeremy]

Do you have any any Group related add ons? The error is most definitely generated by an add on.

 

[VinnyS]

Hi Jeremy
I took them out they were the ones for group forums, however I did not like them and uninstalled them. Now with that said I did install two bought ones for user groups and one for blogs running about $40.00 a piece that would stink if they are the cause.

 

[Jeremy]

It's most likely the user groups add on, since it's dealing with users.

 

[VinnyS]

Hello Everyone
I just tried something I disabled the Add-On and I was able to delete the user? I also made the author Rigel Kentaurus of the Social Group Add-On aware of the problem. Again Thank You everyone for the quick response the other day.