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Upload Files Not Working After Upgrade - Halts @ 100%

Discussion in 'Troubleshooting and Problems' started by TheBigK, Jul 29, 2011.

  1. TheBigK

    TheBigK Well-Known Member

    It seems that I'm facing the problem which's been reported earlier, but I can't seem to fix it. I try to upload a 33kb file and it uploads until 100% and the uploader halts there. Nothing happens afterwards.

    As a fix, I commented the .htaccess file and removed the comments -

    Code:
    <IfModule mod_security.c>
    
    SecFilterEngine Off
    
    SecFilterScanPOST Off
    
    </IfModule>
    
    I'm on a shared server so don't know how to restart apache.

    Can someone help me fix this problem?
     
  2. Brogan

    Brogan XenForo Moderator Staff Member

    If you need Apache restarting and you're on a shared server then you will need to contact your host.
     
  3. TheBigK

    TheBigK Well-Known Member

    I've contacted the host and awaiting reply. But the problem occurred only after I upgraded Xenforo to latest. How could it be a server or htaccess related problem?
     
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Can you run the file health check in the ACP to check everything is as expected?
     
  5. TheBigK

    TheBigK Well-Known Member

    I ran the File Health Check system - it shows everything's fine.

    Update: Web host folks restarted apache. But the problem persists.
     
  6. TheBigK

    TheBigK Well-Known Member

    PS: I'm not able to figure out where does XF store attachments. There's no folder named 'attachments' in XF installation. Data and Internal_Data folders are all marked 777.
     
  7. TheBigK

    TheBigK Well-Known Member

  8. Brogan

    Brogan XenForo Moderator Staff Member

  9. TheBigK

    TheBigK Well-Known Member

    Yeah, I read that. But file uploading works perfectly fine here on Xenforo using the same browser. I tried using FF and Chrome. Is it something on the client end or the server end?
     
  10. Brogan

    Brogan XenForo Moderator Staff Member

    It must be server related then.

    I'm not sure how easy it's going to be tracking down the cause as it could be any number of things.

    I've just confirmed with Mike and Kier that nothing really changed in 1.0.4 with regards to this.

    Has your host perhaps made any changes?
     
  11. TheBigK

    TheBigK Well-Known Member

    My web host solved it for me :D . They tracked and found out that .htaccess was missing in /data folder. They created a blank .htaccess and also whitelisted a modsecurity rule.

    It solved my problem :)
     
  12. Brogan

    Brogan XenForo Moderator Staff Member

    There isn't an .htaccess file in /data by default, just a blank index.html file.
     

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