XF 2.1 User registration not working after upgrade to 2.1.0

[brunoa]

User registration stopped working after I updated my forum to 2.1.0. The registration form refreshes and nothing happens after clicking on the create account button.

I've also updated PHP from 7.0 to 7.2 right before the XF update. No errors on the logs.

Would appreciate any help. Our forum has been quite busy with a few new registrations happening every hour.

 

[sbj]

Are you using any kind of addons? If so, disable all and see if the issue still exists.

 

[brunoa]

Are you using any kind of addons? If so, disable all and see if the issue still exists.

Disabled all the add-ons but it still doesn't work...

Also nothing in the error logs.

 

[Ozzy47]

I would also try on a unmodified default style.

 

[Ozzy47]

Another thing, I would upgrade to at least 2.0.12 to ensure you are not running into some old bug.

 

[brunoa]

I would also try on a unmodified default style.

Tried forcing the default style as the main style. Still didn't work.

Suspecting it could be something related to cache as I noticed now that users that are not logged in can't change style. It will revert to the default choice for guests, but logged in users can change it. But this was happening before we had problems with registrations.

Another thing, I would upgrade to at least 2.0.12 to ensure you are not running into some old bug.

You mean downgrade? I'm running the newest version, 2.1.0, upgraded from 2.0.something.

 

[Ozzy47]

You mean downgrade? I'm running the newest version, 2.1.0, upgraded from 2.0.something.

Lol nope, my dyslexia set in, I read the thread as 2.0.

What is the link to the site?

 

[brunoa]

Lol nope, my dyslexia set in, I read the thread as 2.0.

What is the link to the site?

Hehe. No problem! It's here: https://forum.outerspace.com.br/

 

[Ozzy47]

Hmm, I would try a default .htaccess, copy the contents of this and name it .htaccess https://xenforo.com/community/htaccess.txt

Rename your existing one to .htaccessoriginal first.

 

[brunoa]

Hmm, I would try a default .htaccess, copy the contents of this and name it .htaccess https://xenforo.com/community/htaccess.txt

Rename your existing one to .htaccessoriginal first.

Hmm... we're already using the default htaccess.

 

[AndyB]

Suspecting it could be something related to cache as I noticed now that users that are not logged in can't change style.

Which cache are you referring to?

 

[Ozzy47]

Hmm... we're already using the default htaccess.

I would open a ticket, give ACP and FTP access so staff can troubleshoot the issue.

 

[brunoa]

Which cache are you referring to?

Seems like it's related to Varnish cache we have on our servers. Was doing some test to confirm it, so excuse my late reply.

I don't know why it started to happen only after the upgrade. We've been using XF & Varnish for many years without problems.

I would open a ticket, give ACP and FTP access so staff can troubleshoot the issue.

That's what I did. We're still trying to figure out a solution.

 

[Ozzy47]

That's what I did. We're still trying to figure out a solution

Hopefully it is something that does not take too much time and effort to resolve.

 

[brunoa]

Finally fixed this by excluding two urls from Varnishing: index.php?register/ and index.php?register/register. Thanks everyone for all the suggestions. Hopefully this will help if anyone else ran into a similar problem eventually.