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XF 1.2 Upgrade from 1.15 to 1.21 Errors - Problem #2

Discussion in 'Installation, Upgrade, and Import Support' started by DaiAku, Sep 2, 2013.

  1. DaiAku

    DaiAku Active Member

    After a first failed attempt to up grade to 1.21 by not successfully turning off all add-ons. I followed the instructions to properly disable TMS and nade certain that all other add-ons are disabled.

    I am now getting the following problems with rebuilding caches:

    Processing Continue.jpg
    I have to continue to hit continue over and over again until the process finishes. I assume there are some errors that are not being shown (using firefox browser) but not sure.

    How do we proceed from this? Something is incorrect and we dont know what it is.

  2. Chris D

    Chris D XenForo Developer Staff Member

    It's actually not uncommon for some servers to need constantly refreshing before they will complete the process.

    Usually what happens is the server reaches some sort of limit, maybe a timeout or memory limit or some such.

    It then stops. But everything is coded in such a way that it can often resume the last step from where it left off. So ultimately if you have to refresh it a few times, as long as you eventually get to the Complete Upgrade screen, you're safe to proceed.

    After you do so, some of the errors *might* be logged in the Admin CP > Server Error Logs but for more detail, you or your hosts should consult the Apache/PHP error logs on the server.
  3. DaiAku

    DaiAku Active Member

    Thanks Chris - I have to hit about 1000 times but I will see it through to the end and hope it works :).
  4. Mike

    Mike XenForo Developer Staff Member

    The "continue" button usually indicates that some files haven't been uploaded properly (as it only happens if the JS isn't running as expected).
  5. DaiAku

    DaiAku Active Member

    Thanks Mike! We did initially have upload issues with filezilla to the server but we limited the number for concurrent file uploads to 1 and that resolved the problem except for a single create directory error:

    2013-09-01 19:23:15 7312 1 Error: mkdir /var/app/current/public_html/
    forums/library/Zend/Feed/Pubsubhubbub/Http: failure
    2013-09-01 19:23:15 7312 1 Command: mkdir "/var/app/current/public_html/forums/library/Zend/Feed/Pubsubhubbub/Http"
    2013-09-01 19:23:15 7312 1 Error: mkdir /var/app/current/public_html/forums/library/Zend/Feed/Pubsubhubbub/Http: failure

    We thought this occurred because the directory was empty and already there from a previous copy attempt and everything was ok.

    We are missing some icons in the editor - here is what it looks like on our staging server

    editor icons missing.jpg
    We did a file health check and that gave us no errors


    We are not sure where to go from here.

  6. Chris D

    Chris D XenForo Developer Staff Member


  7. DaiAku

    DaiAku Active Member

    Thanks Chris - we are using an old style that we planned to update. We will create a default style and go from there and see if that resolves the problem.
  8. DaiAku

    DaiAku Active Member

    Hi Chris - this seems to have fixed the problem with the buttons. Thank you. We will continue to looks to see if there are any other issues.

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