XF 2.3 Unable to download importers

jameson

New member
Licensed customer
I've opened a XenForo Cloud account and paid the invoice. I have an account token and verified that it and the license are pointed to my domain.

I am looking for the importer for SMF to XenForo, but when I click the importers section on the site it takes me to my account page. My account page does not have a downloads section or an area that I can see to add any importers. I'm sure it's just a new guy problem. Any pointers?
 
Xenforo offers importing into their cloud for a fee, and does not make importing available to cloud-end users. Allowing you to do imports yourself would require giving you access to their database server and file system.

The importers add-on is for the self-hosted license.
 
Ah, ok. That wasn't clear to me. I submitted a request for pricing, but given that it's bucketed in the Enterprise section I'd imagine that's not going to be affordable.

Thanks for the information, much appreciated.
 
Ah, ok. That wasn't clear to me. I submitted a request for pricing, but given that it's bucketed in the Enterprise section I'd imagine that's not going to be affordable.

Thanks for the information, much appreciated.
The last time i asked this i was told it was a one off fee of $120
 
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