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Transfert expired license

Discussion in 'General XenForo Discussion and Feedback' started by Allan, Dec 20, 2014.

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  1. Allan

    Allan Well-Known Member

    Hey all :)

    A member wishes to give me his expired license, but from what I understand, there are conditions and constraints:
    - the license must be active
    - the license must have at least 120 days

    I would like launched my new forum quickly and with these circumstances, I am obliged to:
    - buy him the update to activate the license
    - wait 120 days to request the transfer of license

    This is very annoying because it forces the buyer to wait 120 days to create a forum.

    Would it be possible to soften the transfers of license in certain cases? for example, as part of a reactivation ?
  2. rainmotorsports

    rainmotorsports Well-Known Member

    I would assume the 120 day requirement is already passed upon renewal, the license would have had been active for 365 days. Its a good question to get clarified but I believe it is simple. We shall see.
  3. Jeremy

    Jeremy Well-Known Member

    The 120 day requirement only applies to new purchases, not renewals.

    The license, however, does need to be active. I would strongly advise against logging into their account and submitting the payment/request yourself as this is a technical breach of terms.
  4. Allan

    Allan Well-Known Member

    Thank you Jeremy for informations.

    It is thus possible to transfer a not active license? Or do I have to activate it and then ask for the transfer?
  5. Jeremy

    Jeremy Well-Known Member

    The license must be active for a transfer to take place per the license agreement and my prior post. Exceptions are not made for this.
  6. Allan

    Allan Well-Known Member

    If the member activates its license, the transfer is thus possible without waiting 120 days?
  7. Jeremy

    Jeremy Well-Known Member

  8. Brogan

    Brogan XenForo Moderator Staff Member

    One other constraint is the license must not have been transferred previously.

    The transfer request which has just been submitted will not be actioned for that reason.
  9. Allan

    Allan Well-Known Member

    it's a joke? the member has just activate licensing and request transfer !

    It is marked where?
  10. Brogan

    Brogan XenForo Moderator Staff Member

    It's not a joke.

    The terms were made clear to the current owner when the license was originally transferred.
  11. Allan

    Allan Well-Known Member

    Where ?
    It's not clear in License Agreement.

  12. Brogan

    Brogan XenForo Moderator Staff Member

  13. Allan

    Allan Well-Known Member

    By email?
  14. Brogan

    Brogan XenForo Moderator Staff Member

    In the ticket.

    This is made very clear to the original owner and the transferee during the process and the transferee has to confirm that they accept the terms.

    You have your answer.
    The license in question is not eligible to be transferred a second time.
  15. Allan

    Allan Well-Known Member

  16. Allan

    Allan Well-Known Member

    I would like to check my ticket, but I is access how to do?
  17. Brogan

    Brogan XenForo Moderator Staff Member

    I can screenshot your ticket if you like?

    It was made clear to you at the time.
    I know because I dealt with it.

    Amaury likes this.
  18. Allan

    Allan Well-Known Member

    I just saw.

    I find myself with a license that I activated without being able to use it, how making ?
  19. Brogan

    Brogan XenForo Moderator Staff Member

    Which of your licenses did you activate that you can't use?

    Or do you mean you activated someone else's license in advance of it being transferred to you?
  20. Chris D

    Chris D XenForo Developer Staff Member

    This is one very good use for the License Validation API. That will tell you whether a license is eligible for transfer or not.
    wedgar, HWS and Brogan like this.
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