Transfert expired license

[Allan]

The person has activated its license in order to transfer it to me, because the transfer is not possible if the license is not activated.

 

[Chris D]

Strange. The person transferring it to you would have been aware it wasn't eligible for transfer.

 

[Allan]

Strange. The person transferring it to you would have been aware it wasn't eligible for transfer.

She did not know

This is one very good use for the License Validation API. That will tell you whether a license is eligible for transfer or not.

I should have checked, you are right, I was stupid..

Is a refund possible?
Can we give an account to a member?

 

[Paul B]

She did not know

They did.
They were made aware when the license was transferred to them.

Can we give an account to a member?

No, that is a breach of the license terms.

 

[Allan]

They did.

He did it thinking that the license could be transferred.

 

[Allan]

I know what to do, I'm stuck..

 

[Allan]

I can screenshot your ticket if you like?

It was made clear to you at the time.
I know because I dealt with it.

The member tell me that he had no knowledge of it, he has just verified his tickets and nothing is specified.

Can you check please?

 

[Paul B]

I have already answered that.
There is nothing more to say.

All parties are made clear of the terms when licenses are transferred.

Besides which, you keep changing your questions related to your own license and the license of a third party.

Any further questions should be discussed via ticket.