Tickets

Tickets [Paid] 1.6.10

No permission to buy ($60.00)
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NixFifty updated Tickets - PixelExit.com with a new update entry:

Version 1.4.2

First and foremost for customers that are upgrading, please ensure you are running 1.4.1. The installer has been greatly simplified and requires a minimum version of 1.4.1 to work its magic moving forward.

Pretty hefty stability update here with some welcome changes. I'd like to apologise for the delay in getting this out. I have recently relocated to a new city and as a first time mover, it was a challenge. :)

As a goodwill gesture, all licenses have been extended by 12 months....
Click to expand...

Read the rest of this update entry...
 
This is great news can't wait to install this and hopefully fix the issues I have been having. Thanks for all the efforts and work on this
 
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Reactions: Naz
Wouldn't hurt to take a backup, though we have tested the update on a few different installs with various factors. Never hurts :)
 
Thanks for the update.

Since upgrade, when I try to open a ticket:
Code: 
Mysqli prepare error: Unknown column 'assigned_username' in 'field list'
Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 574
Zend_Db_Adapter_Abstract->insert() in XenForo/DataWriter.php at line 1638
XenForo_DataWriter->_insert() in XenForo/DataWriter.php at line 1627
XenForo_DataWriter->_save() in XenForo/DataWriter.php at line 1419
XenForo_DataWriter->save() in NixFifty/Tickets/ControllerPublic/Ticket.php at line 567
NixFifty_Tickets_ControllerPublic_Ticket->actionInsert() in XenForo/FrontController.php at line 351
XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
XenForo_FrontController->run() in /home/ius/domains/mydomain/public_html/fa/index.php at line 13
and so, it doesn't create the ticket.
 
Dadparvar said:
Thanks for the update.

Since upgrade, when I try to open a ticket:
Code: 
Mysqli prepare error: Unknown column 'assigned_username' in 'field list'
Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 574
Zend_Db_Adapter_Abstract->insert() in XenForo/DataWriter.php at line 1638
XenForo_DataWriter->_insert() in XenForo/DataWriter.php at line 1627
XenForo_DataWriter->_save() in XenForo/DataWriter.php at line 1419
XenForo_DataWriter->save() in NixFifty/Tickets/ControllerPublic/Ticket.php at line 567
NixFifty_Tickets_ControllerPublic_Ticket->actionInsert() in XenForo/FrontController.php at line 351
XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
XenForo_FrontController->run() in /home/ius/domains/mydomain/public_html/fa/index.php at line 13
and so, it doesn't create the ticket.
Click to expand...
Run this SQL query, please:
Code: 
ALTER TABLE `xf_nixfifty_ticket` ADD COLUMN `assigned_username` varchar(50) NOT NULL DEFAULT ' ';
 
Last edited:
I got this one

Code: 
Mysqli statement execute error : Data truncated for column 'ticket_state' at row 1

Zend_Db_Statement_Mysqli->_execute() in Zend/Db/Statement.php at line 297
Zend_Db_Statement->execute() in Zend/Db/Adapter/Abstract.php at line 479
Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 632
Zend_Db_Adapter_Abstract->update() in XenForo/DataWriter.php at line 1654
XenForo_DataWriter->_update() in XenForo/DataWriter.php at line 1623
XenForo_DataWriter->_save() in XenForo/DataWriter.php at line 1419
XenForo_DataWriter->save() in NixFifty/Tickets/Deferred/Upgrade/1040230.php at line 31
NixFifty_Tickets_Deferred_Upgrade_1040230->execute() in XenForo/Model/Deferred.php at line 295
XenForo_Model_Deferred->runDeferred() in XenForo/Model/Deferred.php at line 429
XenForo_Model_Deferred->_runInternal() in XenForo/Model/Deferred.php at line 374
XenForo_Model_Deferred->run() in XenForo/ControllerAdmin/Tools.php at line 159
XenForo_ControllerAdmin_Tools->actionRunDeferred() in XenForo/FrontController.php at line 351
XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
XenForo_FrontController->run() in /home/window/public_html/admin.php at line 13
 
Dadparvar said:
Thanks for the update.

Since upgrade, when I try to open a ticket:
Code: 
Mysqli prepare error: Unknown column 'assigned_username' in 'field list'
Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 574
Zend_Db_Adapter_Abstract->insert() in XenForo/DataWriter.php at line 1638
XenForo_DataWriter->_insert() in XenForo/DataWriter.php at line 1627
XenForo_DataWriter->_save() in XenForo/DataWriter.php at line 1419
XenForo_DataWriter->save() in NixFifty/Tickets/ControllerPublic/Ticket.php at line 567
NixFifty_Tickets_ControllerPublic_Ticket->actionInsert() in XenForo/FrontController.php at line 351
XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
XenForo_FrontController->run() in /home/ius/domains/mydomain/public_html/fa/index.php at line 13
and so, it doesn't create the ticket.
Click to expand...

gavpeds said:
I got this one

Code: 
Mysqli statement execute error : Data truncated for column 'ticket_state' at row 1

Zend_Db_Statement_Mysqli->_execute() in Zend/Db/Statement.php at line 297
Zend_Db_Statement->execute() in Zend/Db/Adapter/Abstract.php at line 479
Zend_Db_Adapter_Abstract->query() in Zend/Db/Adapter/Abstract.php at line 632
Zend_Db_Adapter_Abstract->update() in XenForo/DataWriter.php at line 1654
XenForo_DataWriter->_update() in XenForo/DataWriter.php at line 1623
XenForo_DataWriter->_save() in XenForo/DataWriter.php at line 1419
XenForo_DataWriter->save() in NixFifty/Tickets/Deferred/Upgrade/1040230.php at line 31
NixFifty_Tickets_Deferred_Upgrade_1040230->execute() in XenForo/Model/Deferred.php at line 295
XenForo_Model_Deferred->runDeferred() in XenForo/Model/Deferred.php at line 429
XenForo_Model_Deferred->_runInternal() in XenForo/Model/Deferred.php at line 374
XenForo_Model_Deferred->run() in XenForo/ControllerAdmin/Tools.php at line 159
XenForo_ControllerAdmin_Tools->actionRunDeferred() in XenForo/FrontController.php at line 351
XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
XenForo_FrontController->run() in /home/window/public_html/admin.php at line 13
Click to expand...
This is due to a missing step in the installer. 1.4.3 should correct this.
 
Yes that fixed it. Still getting the constant loading on ticket reply. Only when I refresh the page does it show the post has actually posted. :(:(

IMG_0353.webp
 
Still can't figure out why a ticket reply sits loading forever yet in refresh the post has actually posted.
 
Do you have any browser extension that may be affecting it like Adblock? Have you tried using a different browser?
 
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