Ticket Support [Paid] 1.0.3

[Eggy]

Eggy submitted a new resource:

Ticket Support - Powerful XenForo ticketing with custom references, smart workflows and full staff control.

Eggy Ticket Support​

Eggy Ticket Support is a complete, configurable support desk for XenForo 2.3, built for communities that want much more control than a basic ticket form.

Create separate support departments, give them their own ticket reference formats, prefixes, priorities, statuses, intake flows, custom fields and access rules, then manage everything from a clean support queue inside XenForo.

One department can behave completely differently from another...

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[Eggy]

Eggy updated Ticket Support with a new update entry:

Eggy Ticket Support 1.0.1 - Improved prefix management

Departments can now define their own customer-facing prefix label, allowing Prefix to appear as Product, Style, Issue type, Request type or any other wording appropriate to that support area.

Prefixes can now be organised into reusable categories. A single prefix can belong to multiple categories without duplication, and categories can be shared across multiple departments.

Each department can independently control both which categories are available and which individual prefixes...

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[Eggy]

Eggy updated Ticket Support with a new update entry:

Eggy Ticket Support 1.0.2

This release expands Ticket Support with native XenForo attachment handling and a new forum-to-ticket conversion workflow.

Tickets now support XenForo's native attachment uploader, allowing customers and staff to upload images and files directly into ticket messages instead of relying on external image URLs. Uploaded images can be inserted directly into the editor using XenForo's normal attachment behaviour.

Staff can also convert existing forum content into a private support ticket...

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[Eggy]

Eggy updated Ticket Support with a new update entry:

Ticket Support 1.0.3 - Mobile Improvements

Version 1.0.3 improves the mobile experience across Ticket Support.

The ticket list has been tightened for smaller screens with improved spacing, wrapping and layout handling.

Individual ticket pages have also been updated to fix horizontal overflow caused by wider ticket content, embeds and BBCode.

Wide tables and code blocks are now contained properly instead of forcing the entire page beyond the mobile viewport.

This update is recommended for all customers.

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