Tickets [Paid] 1.6.10

gavpeds · Sep 14, 2016

Hi i seem to be getting lots of these errors.

Code:

Error Info
Zend_Exception: No entry is registered for key 'session' - library/XenForo/Application.php:1010
Generated By: Unknown Account, 4 minutes ago
Stack Trace
#0 /home/window/public_html/library/NixFifty/Tickets/Listener.php(37): XenForo_Application::get('session')
#1 /home/window/public_html/library/XenForo/CodeEvent.php(58): NixFifty_Tickets_Listener::controllerPreDispatch(Object(DigitalPointAdPositioning_ControllerPublic_Misc), 'AdsenseAuth', 'XenForo_Control...')
#2 /home/window/public_html/library/XenForo/Controller.php(313): XenForo_CodeEvent::fire('controller_pre_...', Array, 'XenForo_Control...')
#3 /home/window/public_html/library/XenForo/FrontController.php(350): XenForo_Controller->preDispatch('AdsenseAuth', 'XenForo_Control...')
#4 /home/window/public_html/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
#5 /home/window/public_html/index.php(13): XenForo_FrontController->run()
#6 {main}
Request State
array(3) {
  ["url"] => string(51) "http://mydomain/misc/adsense-auth"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(2) {
    ["password"] => string(8) "********"
    ["username"] => string(4) "true"
  }
}

I also don't seem to get email or onsite notifications of new tickets and can not watch categories as there is no option to do so?

Xon · Sep 14, 2016

@gavpeds are you using one of @digitalpoint's add-ons which prevent bots having a session created?

gavpeds · Sep 14, 2016

I am using digital point ad positioning.

digitalpoint · Sep 14, 2016

The Digital Point Positioning add-on will indeed prevent a session from being created if certain criteria are met...

"User" is Google AdSense bot
Route of the request is misc/adsense-auth
Request is a POST
Request has correct credentials (essentially a password that AdSense's bot sends)

It's basically a mechanism that allows Google AdSense bot to view content that isn't available for guests so they can serve AdSense ads on private pages. They make a request to that misc/adsense-auth endpoint for authentication.

Naz · Sep 14, 2016

gavpeds said:

Hi i seem to be getting lots of these errors.

Code:

Error Info
Zend_Exception: No entry is registered for key 'session' - library/XenForo/Application.php:1010
Generated By: Unknown Account, 4 minutes ago
Stack Trace
#0 /home/window/public_html/library/NixFifty/Tickets/Listener.php(37): XenForo_Application::get('session')
#1 /home/window/public_html/library/XenForo/CodeEvent.php(58): NixFifty_Tickets_Listener::controllerPreDispatch(Object(DigitalPointAdPositioning_ControllerPublic_Misc), 'AdsenseAuth', 'XenForo_Control...')
#2 /home/window/public_html/library/XenForo/Controller.php(313): XenForo_CodeEvent::fire('controller_pre_...', Array, 'XenForo_Control...')
#3 /home/window/public_html/library/XenForo/FrontController.php(350): XenForo_Controller->preDispatch('AdsenseAuth', 'XenForo_Control...')
#4 /home/window/public_html/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
#5 /home/window/public_html/index.php(13): XenForo_FrontController->run()
#6 {main}
Request State
array(3) {
  ["url"] => string(51) "http://mydomain/misc/adsense-auth"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(2) {
    ["password"] => string(8) "********"
    ["username"] => string(4) "true"
  }
}

I also don't seem to get email or onsite notifications of new tickets and can not watch categories as there is no option to do so?

Xon said:
@gavpeds are you using one of @digitalpoint's add-ons which prevent bots having a session created?

digitalpoint said:
The Digital Point Positioning add-on will indeed prevent a session from being created if certain criteria are met...

"User" is Google AdSense bot

Route of the request is misc/adsense-auth

Request is a POST

Request has correct credentials (essentially a password that AdSense's bot sends)

It's basically a mechanism that allows Google AdSense bot to view content that isn't available for guests so they can serve AdSense ads on private pages. They make a request to that misc/adsense-auth endpoint for authentication.

Cheers guys, I've made a change in my upcoming version to account for this.

gavpeds · Sep 16, 2016

Any reason why i am not getting notifications for tickets or have any link to watch categories?

gavpeds · Sep 19, 2016

Also when replying to tickets. It seems to hand with the three bar loading icon showing for ever bit if I refresh the page the post as actually gone through.

Naz · Sep 19, 2016

gavpeds said:
Any reason why i am not getting notifications for tickets or have any link to watch categories?

I've fixed these in the next release.

gavpeds said:
Also when replying to tickets. It seems to hand with the three bar loading icon showing for ever bit if I refresh the page the post as actually gone through.

I'll take a look in to this but I haven't had this issue in production.

gavpeds · Sep 21, 2016

I am using the build in template to show ads on the site. How would you stop an ad showing on the tickets pages? I am presuming with some kind of conditional statement but not sure what.

Anthony Parsons · Sep 22, 2016

I've reported an image attach issue at pixel exit.

Naz · Sep 22, 2016

Hopefully pushing out a release with a bunch of bug fixes in the coming days.

Been a hectic few days as I'm currently in the process of moving to a new city.

Anthony Parsons · Sep 22, 2016

Oh wow... I would probably focus on that moving task first. Being ex-military, I know how time consuming and stressful moving around can be, even with help moving all your stuff.

Naz · Sep 25, 2016

Anthony Parsons said:
Oh wow... I would probably focus on that moving task first. Being ex-military, I know how time consuming and stressful moving around can be, even with help moving all your stuff.

Thanks for understanding.

Just an update, completed the move today and just getting settled in now. Will be getting back in to the swing of things over the next couple days.

gavpeds · Sep 26, 2016

Glad the move went well. Just out of curiosity is one of the bug fixes a fix for the never ending loading after posting a reply to a ticket?

Dadparvar · Oct 23, 2016

When I want to delete some messages in ticket, I get: Please enter a positive whole number.
when a ticket is created by a moderator for a user, the ticket is not automatically being watched by that user.
Although I watch a ticket with receiving email, but when a reply is posted in ticket I don't get any email.
How to moderate Ticket Responses?
I translated this phrase but still is displayed in English: "You can open a ticket for another user by entering their name here"
I created a ticket for a user. Then reassigned Ticket to myself. I replied to ticket. User didn't get any alert for the reply. User also replied to ticket and I didn't get any alert for his reply. (both of us should first "unwatch ticket" and then "watch ticket" again to get alerts. and anyway, the email of alert is never sent to any party.)
When a ticket is locked or closed, ticket owner doesn't get any alert for it.
When a ticket is deleted, ticket owner doesn't get any alert for it.
When a ticket is moved to another category, ticket owner doesn't get alert for it.
I added a ticket field with "Rich Text Box". it had editor while creating a ticket, but when I wanted to edit the ticket, it didn't have editor (a simple field that was showing bbcodes's tags instead of their result.).

XF 1.5.10a
Ticket 1.4.1

Thanks

Alpha1 · Oct 24, 2016

Its best to post individual bug reports here: https://pixelexit.com/forums/bug-reports.93/

gavpeds · Oct 24, 2016

We have issues with this as well if I attach something to a ticked like an image the user can not see it.

Posting replies has infinite loading until I refresh page then the post is posted.

No one gets notifications

I can't watch categories as there is no link to do so.

gavpeds · Nov 16, 2016

Is there ever going to be a fix for these issues. Its costing me time and money now ;(
Posting a reply to a ticket gives a constant loading animation (the three loading lines) but unless i refresh the page nothing happens. On refreshing the page it shows the post was actually posted. This is resulting in users sending several replies as they think it has not posted.

Also no one is getting notifications about replies to tickets or in fact anything to do with tickets.

I also can not watch categories as there is no link to click to watch them.

Please is there any hope of getting these fixed anytime soon??

Russ · Nov 17, 2016

@gavpeds we're finalizing an update at the moment, trying to run through it with @NixFifty as much as we can to get a solid release out. It's not far off, I hate ETA's but we're very close.

gavpeds · Nov 17, 2016

Russ said:
@gavpeds we're finalizing an update at the moment, trying to run through it with @NixFifty as much as we can to get a solid release out. It's not far off, I hate ETA's but we're very close.

Thays great news. I am sure it takes a lot of work but anything that fixes these is greatly appreciated. Look forward to the update.

Tickets [Paid] 1.6.10

Active member

Well-known member

Active member

Well-known member

XenForo developer

Active member

Active member

XenForo developer

Active member

Well-known member

XenForo developer

Well-known member

XenForo developer

Active member

Well-known member

Well-known member

Active member

Active member

Well-known member

Active member

Similar threads

We value your privacy