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"The requested page could not be found." Signup Error

Discussion in 'Troubleshooting and Problems' started by Commodore, Sep 17, 2016.

  1. Commodore

    Commodore Active Member

    I set up my website and multiple guildies are getting this error when they sign up.... anyone know why?

    When they click link to confirm the account they just set up, they are sent to the site and get the message below. They have tried re-sending the confirmation but it still gives the same error.

    Welcome to the Home of Tyrs Paladium! - Error
    The requested page could not be found.
  2. Chris D

    Chris D XenForo Developer Staff Member

    Ensure the "Board URL" setting in Admin CP > Options > Basic Board Information is correct.
  3. Commodore

    Commodore Active Member

    Ahh very good. I shortened it to http://tyrspaladium.com

    It was set with the /index.php at the end of it. Thank you!!
  4. Commodore

    Commodore Active Member

    So now for those who already signed up and got that error can just go to the email they got previously and click the verify link again correct?
  5. Mike

    Mike XenForo Developer Staff Member

    It can't change an email retroactively. They can request a new verification email.
  6. Commodore

    Commodore Active Member

    Where can they do that? Is it in the original email they were sent?
  7. Mike

    Mike XenForo Developer Staff Member

    When they're logged in and their account is awaiting email confirmation, there is a link on each page to resend the email.

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