Hi. I'm trying to take over a forum that someone wants to hand on. It's not on Xenforo. The problem is they don't have the email address or password for the forum software. The current owner bought the site from someone else about 8 years ago, and just left it ticking over. It needs upgrading - they can't upgrade it as don't have the email or password. So how can they hand it over?! Presumably they could contact the forum software company and ask them to reset it all somehow?