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Lack of Interest [Suggestion] Contact Us to Ticket Report

Discussion in 'Closed Suggestions' started by Moses, Oct 6, 2010.

  1. Moses

    Moses Well-Known Member

    It would be great if the contact us button which currently generates an email would also generate a ticket similar to the Reported Post interface.

    Ideally the Contact Us would have a drop down where the user selects the nature of their contact request, such as 'feedback', 'login', 'advertising', 'link swap' etc.

    Depending on the selected type, it would be posted into a different queue. Queue's would have permissions and could be serviced by different levels of staff. The nature of the ticket system would avoid duplication of work.

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