Im pretty sure there is a way to keep the "Contact Us" section open without interrupting whatever process is going on (upgrade, ect).I don't think this is a good idea. The reason for a board being inactive is because some work is being done in the background and I wouldn't want people accessing any of the functionality that could/would interrupt that. I would be more practical to have an mailto:email link in the inactive message so if they had to mail you for some emergency it would open their mail server and not interrupt the work going on .
If the board was down, and they can't log in then that information is not available. I don't know about you, but if I take my board offline I don't want any more than I absolutely HAVE to have hitting the DB doing so.Also auto associate the email with the registered user.
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