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Contact us to start conversation when member logged in

Discussion in 'XenForo Suggestions' started by Joeychgo, Aug 16, 2016.

  1. Joeychgo

    Joeychgo Well-Known Member

    This is something I've been doing on my forums for a decade.

    When a person is not logged in - the contact us is just like it is now ---

    However, when its a member and they are logged in, instead it starts a conversation with the Admin.

    This should be standard IMO and should be simple to accomplish. It could be taken a step further and have a control to determine which admin it should go to, or even include several admins.
    Mr Lucky, Snog, Mouth and 2 others like this.
  2. Lisa

    Lisa Well-Known Member

    I like that idea. If it never becomes part of the core, I'd like to see an addon become available (y)
    Joeychgo likes this.
  3. Joeychgo

    Joeychgo Well-Known Member

    since they are working on XF 2.0 -- I would think this would be easy to add into the core for that.
  4. Brogan

    Brogan XenForo Moderator Staff Member

    It would be very simple to achieve with a template edit and conditional statement.
  5. Joeychgo

    Joeychgo Well-Known Member

    I know. So it wont be a problem to include in the next XF update then?
    Mouth likes this.
  6. Brogan

    Brogan XenForo Moderator Staff Member

    That's not up to me.
    Amaury likes this.
  7. Lisa

    Lisa Well-Known Member

    But that means thinking and I'm utterly braindead from the school holidays right now.... If I beg nicely, will you send me instructions? :D
    Amaury likes this.
  8. Brogan

    Brogan XenForo Moderator Staff Member

    Check your conversations @Lisa.
    Lisa likes this.
  9. Lisa

    Lisa Well-Known Member

    Woo! *does a happy dance!* :X3:
  10. Tracy Perry

    Tracy Perry Well-Known Member

    My question would be... WHICH admin. The SuperAdmin, or the 1-20 that a site may have?
  11. Mr Lucky

    Mr Lucky Well-Known Member

    The contact button, when logged in, could alternatively open a thread.

    On my forum I have a separate contact admin button (only viewable by logged in members) which is a link to a thread in a forum that can be viewed only by admin and the thread starter. We also direct reports to this forum so that the reporter can discuss the issue with admins.

    So in this case the member can discuss with any or all of the admins.
  12. Joeychgo

    Joeychgo Well-Known Member

    Tracy Perry likes this.

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