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XF 1.2 Sometimes problem with mails

DRaver

Active member
#1
Sometimes the forum is not sending emails.
Sometimes there is also a bug report.

Code:
Zend_Mail_Protocol_Exception: mail.my-domain.net has timed out - library/Zend/Mail/Protocol/Abstract.php:377
Erstellt von: Unbekanntes Benutzerkonto, Heute um 15:35 Uhr

#0 /var/www/my-domain/library/Zend/Mail/Protocol/Abstract.php(415): Zend_Mail_Protocol_Abstract->_receive(120)
#1 /var/www/my-domain/library/Zend/Mail/Protocol/Smtp.php(313): Zend_Mail_Protocol_Abstract->_expect(354, 120)
#2 /var/www/my-domain/library/Zend/Mail/Transport/Smtp.php(215): Zend_Mail_Protocol_Smtp->data('Subject: Einfac...')
#3 /var/www/my-domain/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#4 /var/www/my-domain/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#5 /var/www/my-domain/library/XenForo/Model/MailQueue.php(62): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#6 /var/www/my-domain/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(9.9999990463257)
#7 /var/www/my-domain/library/XenForo/Model/Deferred.php(252): XenForo_Deferred_MailQueue->execute(Array, Array, 9.9999990463257, '')
#8 /var/www/my-domain/library/XenForo/Model/Deferred.php(378): XenForo_Model_Deferred->runDeferred(Array, 9.9999990463257, '', false)
#9 /var/www/my-domain/library/XenForo/Model/Deferred.php(331): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#10 /var/www/my-domain/deferred.php(23): XenForo_Model_Deferred->run(false)
#11 {main}


array(3) {
  ["url"] => string(33) "http://www.my-domain.net/deferred.php"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(4) {
    ["_xfRequestUri"] => string(63) "/conversations/einfach-nur-mal-guten-abend-sagen.103839/page-24"
    ["_xfNoRedirect"] => string(1) "1"
    ["_xfToken"] => string(8) "********"
    ["_xfResponseType"] => string(4) "json"
  }
}
What is the problem?
 

Mike

XenForo developer
Staff member
#2
This is saying that your SMTP server connection timed out. That would indicate a connectivity issue between your server and your SMTP server or issues on your SMTP server.

This is one of the reasons why we generally recommend the built-in PHP mail options unless you have particular reasons to use a separate SMTP server. (And issues like this may have to be tolerated.)
 

DRaver

Active member
#3
Error should never be tolerated. I used the procedure since many yreas with my Vbulletin boards and there daily 1000 mails be sent without errors.
 

DRaver

Active member
#4
Hey @Mike I once more checked my logs, and whenever this email error comes, the following error is in my log of my Nginx.

Code:
...."POST /deferred.php HTTP/1.1" 499 0 "http://www.mydomain.net/bla-forum/blabla-forum.76/" "Mozilla/5.0 .......
 
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Tracy Perry

Well-known member
#6
Hey @Mike I once more checked my logs, and whenever this email error comes, the following error is in my log of my Nginx.

Code:
...."POST /deferred.php HTTP/1.1" 499 0 "http://www.mydomain.net/bla-forum/blabla-forum.76/" "Mozilla/5.0 .......
http://forum.nginx.org/read.php?2,213789,213794#msg-213794 has some information on the 499 status code.... it's not a recognized code but is an nginx one. Basically means the client closed the connection.
A lot of people that have this error are running on AWS. Do you happen to be by chance?
 
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