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XF 1.1 Some users can't vote in polls

Discussion in 'Troubleshooting and Problems' started by Garamond, Jan 30, 2014.

  1. Garamond

    Garamond Well-Known Member

    I have no clue why this is happening. Some users, who belongs to only one user group, can't vote in polls I make. When I check that user group, it says clearly that they can vote in polls. No problem there. Are there other places I have to check?
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    They are perhaps in another usergroup where the permission to vote in polls is set to "never" or there is some sort of node permission.

    You can use the Permissions Analyzer in the Admin CP to test these users. If that permission is set to Never somewhere, it should tell you where.
     
  3. Liam W

    Liam W Well-Known Member

    They're on 1.1, they don't have the analyser...

    Liam
     
  4. Chris D

    Chris D XenForo Developer Staff Member

    I have only just noticed the prefix.

    The root cause is likely the same, though. It will just require a manual check of all usergroups that the problem users are members of and the node permissions too.
     

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