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Renewals are $55 now?

Discussion in 'General XenForo Discussion and Feedback' started by DarkGizmo, Feb 16, 2014.

  1. DarkGizmo

    DarkGizmo Active Member

    When did this increase happen? Weren't they $40? My license expired in January and I'm looking to renew now, about a month later and it says $55? Why the increase?
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    Do you own any other XenForo products? Resource Manager or Enhanced Search, for example?
     
    Jake Bunce likes this.
  3. DarkGizmo

    DarkGizmo Active Member

    Yes, I have resource manager as well, is that why it's $55? :p
     
  4. Chris D

    Chris D XenForo Developer Staff Member

    Yes, the RM will add an additional $15 per year onto your renewal cost.
     
    DarkGizmo likes this.
  5. DarkGizmo

    DarkGizmo Active Member

    Ahh gotcha. Makes sense. :)
     
  6. Brogan

    Brogan XenForo Moderator Staff Member

    For anyone else wondering: https://xenforo.com/purchase/xenforo-details

    XenForo 1-Year Extension - $40, additional cost with add-ons
    XenForo Resource Manager - $60 (extension $15)
    XenForo Enhanced Search - $50 (extension $10)

     
    Jericho M likes this.
  7. grantus

    grantus Active Member

    So I can get an extension just on Xenforo for $40? I bought Resource Manager but I'm not using it right now, so I have no desire to get an extension on it at this time.
     
  8. Jeremy

    Jeremy XenForo Moderator Staff Member

    No, once you've bought an add-on the renewal increases. You can't renew just XenForo.
     
  9. Brogan

    Brogan XenForo Moderator Staff Member

    You can have the add-on removed from your license, but you would need to purchase it again if you want to use it in the future.
     
  10. To be honest - this is the most fair option.
    Out of interest, what would then happen if say for example, XenForo's license expired but the Resource Manager had 9 months left before expiry?
     
  11. Brogan

    Brogan XenForo Moderator Staff Member

    Official add-ons are tied to the license directly.

    There is only one expiry date.
     
    Dillon Lawrence likes this.
  12. imno007

    imno007 Active Member


    Seems a bit unusual. I don't think I've ever seen a payment model like that before. I used to own an IPB license and I don't recall ever having to renew an addon in order to renew the core. Not trying to be combative here, just genuinely curious to know if there's some security or other good reason that I'm not thinking of off the top of my head for doing it this way...?
     
  13. Mike

    Mike XenForo Developer Staff Member

    It's to prevent situations where you end up with versions that are compatible. (You update to XF 2.0 but you can't update an add-on to a version that works with that. Or vice versa.)

    It also just simplifies the whole renewal process significantly.
     
  14. imno007

    imno007 Active Member

    Thanks, Mike. Maybe it might be more fair to maybe just make it clear that no support will be available for either the addon, or the core if the problem involves an incompatibility with an old addon? Or if that wouldn't be practical, at least offer half-price on any future repurchases? I suppose it doesn't become an issue for too many people right now, because most people will make sure they actually need and will use an addon before buying it, but maybe up the road if and when you have three or four addon's for purchase it might get a little tricky. Peoples needs do sometimes change over time, and change again... Anyway, of course it's your show. :cool:
     
  15. Big Dan

    Big Dan Active Member

    I've seen this with desktop software and add-on modules. Personally, I like the XF model an extra $15 on renewal is a pittance for a years access to updates of both the core and the additional product.
     
    wedgar likes this.
  16. Brogan

    Brogan XenForo Moderator Staff Member

    We can't refuse support for customers with active support.

    So the simplest solution for all concerned is to ensure they are always able to upgrade to the latest compatible version.
     
    imno007 likes this.
  17. imno007

    imno007 Active Member

    Yeah, I didn't really think that would work in practice, which is why I made the comment to the affect that it might not be practical. I'm just thinking of cases where a person might not need an addon or two for six months or a year, maybe because they've closed one forum and started a new forum that has different needs, and it seems a bit unfair they'd have to keep paying for other addon's, even if they're not using them, in order to update their forum - but on the other hand, they don't won't to give up their addon licenses because maybe they will want to to use them again some time up the road, maybe on another site, and don't want to have to pay out full price for them again. Seems like they'd be losing out either way. And if at some point there's three or four addon's - well, you get my point. Anyway, I get it, guys, I do. It's the simplest solution. I can't say for sure I wouldn't do the same thing in your shoes. (y)
     
    Last edited: Feb 26, 2014
  18. wedgar

    wedgar Well-Known Member

    I understand what you're saying. What I like is the xF is actively working on updates and upgrades - and their software works.

    Having come from the VB 5 world, nice ideas but VB did not work well.

    I'm willing to fairly support an organization that is constantly improving their product. The xF team has my support!
     
    CyclingTribe likes this.
  19. imno007

    imno007 Active Member

    Well, I suppose I could play Devil's Advocate and argue that there are other platforms that are being actively developed and that just work but that also have more lenient licensing agreements, but I won't. I don't have either of the addon's myself, so it's not an issue that really affects me personally at this point in time. I don't have a vested interest. And the XF team has my support too, or I wouldn't be using the software; and I will be renewing my license when the time comes. I'm just holding out for some better inline moderation options, more permission options for regular users, and better node management - then they'll really have me hooked. ;)
     
  20. grantus

    grantus Active Member

    A quick question: my annual support ends tomorrow. If I don't renew it by then, can I still just renew it for example, a week from now?
     

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