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Discussion in 'XenForo Questions and Support' started by Christian Rengers, May 14, 2012.

  1. Christian Rengers

    Christian Rengers New Member

    Forgive me for the basic question, I'm still getting to grips with this.

    My first problem is that every time I try and install a add on I get this error message,
    'The files associated with this add-on could not be found. Please upload them and try again' I have a similar problem with uploading images like the background, I think I have inputed the correct path the the images but i keep getting error messages. is this as I need to create a file on my server for the images/add on xml ?
  2. Lycaon

    Lycaon Well-Known Member

    Most add-ons will have a readme with instructions on how to install.

    Often the files you need to upload are in a folder called upload. You don't upload that folder itself, you upload all the files and folders inside that folder to your XF root.
  3. borbole

    borbole Well-Known Member

    You must make sure to upload the mod files inside properly inside your forum folder maintaining their structure intact.
  4. Christian Rengers

    Christian Rengers New Member

    Thanks for the replies, The xf root file you get when you download the software license right ? its just a friend of mine is running the software on their server and installed it on their computer, so this would explain why I'm struggling ?
  5. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    What is your forum URL? And what is the addon?
  6. Christian Rengers

    Christian Rengers New Member


    I was trying to install

    'Rotating Ads'
    'user albums'
    'facebook login'

    I also want my home page and header/navbar to look like: http://8wayrun.com/, could you give me some template help for this ?

  7. Christian Rengers

    Christian Rengers New Member

    To clarify,
    when I say home page looking like that I just mean the content being split into different sections with the social media plug in also.
  8. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    Your forum is installed in the web root so that is your forum root. Inside of that directory is a folder called library. That is where most addons keep their files. For example, the user albums addon has an upload/library folder in the zip file. That corresponds to the library folder on your server. Upload the files to that directory.
    Doctor likes this.

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