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XF 1.1 Profile message does not display

Discussion in 'Troubleshooting and Problems' started by kankan, Jul 7, 2013.

  1. kankan

    kankan Active Member

    Hello,

    I am facing this issue in the profile page : after publishing a profile message, message does not appear on the page. When clicking edit : we can see the message in the box...

    Any way to fix that?

    Thank you

    Screenshot_1.png
     
  2. Jeremy

    Jeremy XenForo Moderator Staff Member

    Is the template profile_post edited? Does it appear with add-ons disabled and on a default style?
     
  3. kankan

    kankan Active Member

    When i set Default Style, le pb does not appear.
    I tried to reverse to original profile_post, but the issue is still present.
    Don"t really know how to debug this.
     
  4. Jeremy

    Jeremy XenForo Moderator Staff Member

    Have you tried disabling add-ons to see if they appear? If its not working on a default style with an unedited profile_post, there may be an add-on that is changing the output and accidentally removing the posts.
     
  5. kankan

    kankan Active Member

    It is working on the default style, so i don't think the issue comes from a add-on :)
     
  6. Jeremy

    Jeremy XenForo Moderator Staff Member

    If it works on one style, but not another, its most likely related to your style. Do you have any changes in EXTRA.css related to .messageContent article or .messageContent?
     
  7. kankan

    kankan Active Member

    i am setting up a new Flexile style.
    I will try to look at .messageContent article or messageContent.
    Thank you for your support
     
  8. kankan

    kankan Active Member

    I emptied extra.css but still no change.
    I reversed to original message.css and xenforo.css
    no more chance :)
     
  9. Jeremy

    Jeremy XenForo Moderator Staff Member

    What is the link to your website?
     
  10. Brogan

    Brogan XenForo Moderator Staff Member

    Profiles aren't available to guests, I already checked.
     
  11. kankan

    kankan Active Member

    @Brogan : the pb occurs when user is logged in.
     
  12. Jeremy

    Jeremy XenForo Moderator Staff Member

    You had installed the following add-on:
    http://xenforo.com/community/resources/profile-posts-with-bb-codes.1658/ (Mobile Read Profile BB Code)

    You have since disabled the add-on, which removed the template helper, to return the proper string. I have reverted the template change (in message_simple) to not have the template edit required by that add-on. You have two courses of action here:
    1. Revert the other template edits (as defined in the readme.txt)
    2. Revert the template edit I made (redo the message_simple template edit) and re-enable this add-on.
     
  13. kankan

    kankan Active Member

    Or can i uninstall the Mobile Read Profile BB Code ?
     
  14. Jeremy

    Jeremy XenForo Moderator Staff Member

    If you uninstall it, you still have to revert the other template edits.
     
  15. kankan

    kankan Active Member

    Thank you, this is working ok
     

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