XF 2.2 Not receiving some alerts

PumpinIron

PumpinIron

Well-known member
Has anyone ever experienced an issue where they get some alerts but not others? For instance, sometimes people will tag me in a post and I'll get the alert, but other times I won't get it at all.

This is using XF 2.2. No errors in the log or anything either.
 
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Months later and this issue still persists with no rhyme or reason. If someone tags someone else, half the time they'll get an alert, the other half they get nothing at all.

I can't be the only one experiencing this issue, can I?
 
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Brogan said:
We have had no other reports of it.

Are you able to reproduce it consistently with all add-ons disabled?
Click to expand...
I’ve disabled all add-ons and it still happens. The issue is that it’s entirely spontaneous. If I tag 100 people in 100 separate posts, only one of the alerts will fail. It’s as if there is no real rhyme or reason.
 
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I've also experienced this on my own XF site. Sometimes I don't get any alert for new content of threads I'm subscribed to, and which I've received an alert for previously.

It's not any of these that Paul B mentioned: https://xenforo.com/community/threads/alert-notifications-bug.189879/post-1496594

And it's not this one that Kirby reported and was erroneously marked as "not a bug" https://xenforo.com/community/threa...erts-notifications-for-watched-thread.209932/

On another XF forum I sometimes don't get new email alerts for new threads in subforums I'm subscribed to.

I was thinking a cause could be new threads/replies that require admin approval before being displayed, but I confirmed that wasn't the case for the most recent time it happened. The person replied a day after I had last viewed it and there were no other removed/approved comments between.

I don't have email alerts enabled for my own account on my forum (it's just the alert icon I use). I'll keep paying attention to this issue to see if I can notice particular things about it.
 
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Ok, it just happened when an admin moved a post (the OP of a thread with no responses) to a thread I had previously created. The node showed bolded and the thread was bolded, but I received no alert as I usually would if someone replied to my thread.
 
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Just happened again. Admin moved a comment that was awaiting approval to another thread and then approved the comment. The OP of the thread it was moved to did not get notified, and the subforum and thread it was moved to did not get bolded.

So absolutely zero indication of a new comment.
 
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Hmm, it just happened again without moving anything. The admin simply approved a comment in an existing thread in the mod queue. The post and thread show up under "latest posts" but no alert or bolding of the thread and subforum. Very frustrating.

EDIT:
Oh, I think I may have thought of a possible cause:

1. OP makes a thread.
2. User2 reacts to the thread and writes a comment that goes into the mod queue.
3. OP gets an alert for the reaction, clicks it, and visits the thread which resets some internal "mark thread as read date".
4. Moderator approves the comment replying to the thread.

Expected behavior would be for 4. to result in another alert, and the thread and subforum to bold. But possibly due to the way Xenforo is calculating "thread read" is causing this problem.
 
Last edited:
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22.17.webp

XenForo

Thread 'XenForo 2.2.17 Released (Security Fix)'

Today, we are releasing XenForo 2.2.17 to address a potential security vulnerability. We recommend that all customers running XenForo 2.2 upgrade to 2.2.17 or use the patch instructions below as soon as possible.

Notes:

a. XenForo 2.3.1 and above is not affected by this issue. If you are still running XenForo 2.3.0 you should upgrade to the latest release or apply the patch below.
b. The few XenForo Cloud customers still running XenForo 2.2 have been patched automatically.

The issue relates to a potential redirection exploit using a specially crafted URL.

XenForo extends...
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@MaximilianKohler it may be something in 2.2 as also experienced here:
Liam C.

XF 2.2 Thread 'User Alerts not working for some users'

Hi there

We've had our Forum site for a few years now, all worked fine however we noticed that some users are no longer receiving watch thread notifications.

My old testing account was used for this, all preferences are enabled and I watched two threads (private and public threads), a reply was given and no reply. The private thread was new, the public thread is a little old. I then mentioned this testing account and it received a notification for that mention however still do not receive a thread watch notification. This account was made back in October 2021.

I made a brand new fresh...
 
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