1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

XF 1.2 Not receiving bounced emails

Discussion in 'Troubleshooting and Problems' started by ineedhelp, Oct 5, 2013.

  1. ineedhelp

    ineedhelp Well-Known Member

    Since moving over to my new host, I'm not receiving any bounced emails from users on my forum who's emails are inactive or fake.

    The email address is working, I can send and receive emails just fine.

    Any ideas?
  2. Mike

    Mike XenForo Developer Staff Member

    How are you sending emails? Built-in PHP option or SMTP? If it's SMTP, then nothing should have changed as it'd still be using the same server (unless your new host silently limits this).

    If it's PHP mail, make sure you have the -f parameter enabled. If you have this enabled, then your new host likely doesn't allow it to be used by the user that PHP is running as. You can ask them about this but it's unlikely that you can override it.

    Note that you can confirm if it's working correctly by looking at the "Return-Path" header of an email generated by XenForo.
    ineedhelp likes this.
  3. ineedhelp

    ineedhelp Well-Known Member

    The -f parameter wasn't enabled.

    Enabling fixed the issue.


Share This Page