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Not receiving Alerts on Watched threads ? Bug ?

Discussion in 'XenForo Questions and Support' started by Digital Doctor, Jan 19, 2011.

  1. Digital Doctor

    Digital Doctor Well-Known Member

    I'm pretty sure I'm not receiving alerts in certain situations.

    My Alert preferences - are all checked, none have been unchecked. (essentially default settings).


    XenPorta thread - I am subscribed to it (aka I watch it), I see it at the top of New Threads on What's New ... but I didn't receive an alert.

    Is it just me ?

    Other problem threads:
    XenAtendo thread

    I see that both of those have entries in Unread Watched Threads.
    Do you not receive alerts if there already is an entry in the Unread Watched Threads ? (I dont think so).

    Any ideas why I dont seem to be receiving alerts ?
    Nomed Senkrad likes this.
  2. Brogan

    Brogan XenForo Moderator Staff Member

    If you have already received an alert for a thread you are watching but haven't visited the thread then I don't think you will receive any more alerts.
    It's the same as email notificiations.

    If you were to receive alerts for every reply then potentially you could end up with hundreds of alerts if you watch a lot of threads and don't visit for a few days.
  3. Digital Doctor

    Digital Doctor Well-Known Member

    I don't think that is ideal.
    Just because I didn't catch up one one unread post 3 days ago, I've essentially done away with that ALERT forever ?
    This is certainly not what I anticipated would happen.
    If Anything .... I think I should receive a BIGGER alert in that there are previous unread posts .... AND ANOTHER ONE !!
  4. Digital Doctor

    Digital Doctor Well-Known Member

    How about giving me MORE notice that I have unread Watched Threads ?

    Idea 1:
    A subtab alert !
    Nomed Senkrad, Marcus and Fuhrmann like this.
  5. Digital Doctor

    Digital Doctor Well-Known Member

    Idea #2: Unread Watched Threads on the Alerts Popup:
    Nomed Senkrad, Marcus and Fuhrmann like this.
  6. Marcus

    Marcus Well-Known Member

    Could you put #3 and #4 inside your first post that the dev teams can check the likes better?
  7. Digital Doctor

    Digital Doctor Well-Known Member

    newbie mistake for [OP]
    At least it shows my wife she is wrong ... I CAN LEARN !! :)
  8. Digital Doctor

    Digital Doctor Well-Known Member

    I like the idea of a forum that adapts to the user's experience and knowledge.
    Almost like a "Guide" that tells you what is what ... but goes away once it sees you know what the scoop is.

    One idea might be to use a Notice to alert people when they first visit
    .. mention to them ....
    The user could dismiss [x] the notice once they've read it.

    It's all about helping the newbies ! As they are the future :)

  9. Nomed Senkrad

    Nomed Senkrad Member

    I like the Idea #2 it could help the users understand what is going on with the notices and lead them to the watched threads page. :)

    And I will borrow the idea of the message in that page to explain the behaviour of the notice system.

    Thanks Digital Doctor! :p
    Digital Doctor likes this.
  10. jadmperry

    jadmperry Well-Known Member

    I am not sure if it has something to do with cron jobs or timing of them, or what. But, I sometimes get Alerts and sometimes not for watched threads. That is, I will hit the What's New link, and see a thread I have watched, but have not received an alert for it. This is kind of rare, but it has happened many times to me. (I used to have a worse problem with vb and subscribed threads- I would sometimes get email notification of a new post, but often I would not for days until I logged into the site again, then I would get it. Because of that experience, I was not too concerned with the rare times I did not get Alerts here- like I said, I was not sure if it was something weird with cron jobs or something like that).
  11. Digital Doctor

    Digital Doctor Well-Known Member

    I got an Alert from FixitWhizKid upon returning ... having been away from the site for some time.
    The Alert appeared .... and then went away.
    I figured it had expired .... but I did see it briefly.

    Title change for BroganBot: Not receiving Alerts on Watched threads ? Bug ?
    Not receiving Alerts on Watched threads ? [ Read why! ]

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